Brand Support Trainee
2 days ago
At Vantage Management Group, Inc., we believe that with great power comes with great connectivity. As a Client Support Trainee, you’ll dive deep into AT&T Fiber’s products, developing the knowledge to help clients understand why true fiber makes a difference—for work, school, streaming, and smart homes. The Client Support Trainee’s growth begins the moment you help someone feel confident in their choice.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
As a Client Support Trainee, you’ll bridge the gap between clients and our teams, focusing on AT&T Fiber services that transform how businesses and households stay connected. The Client Support Trainee designs customized fiber plans, resolves inquiries with confidence and warmth, and grows into a knowledgeable advocate for our clients.
Role Requirements for a Client Support Trainee
Act as a liaison between AT&T Fiber clients and internal teams to ensure clear communication and timely resolution of service requests.
Support onboarding by explaining AT&T Fiber high‑speed internet and enterprise solutions, verifying eligibility, and coordinating seamless account setup.
Document customer interactions, service milestones, and feedback in CRM systems to strengthen retention strategies, compliance, and performance tracking.
Learn and apply service level agreements and response time standards while shadowing experienced support staff to ensure consistent delivery.
Contribute to product launches, promotional campaigns, and community engagement programs that elevate AT&T Fiber visibility and reinforce brand trust. xrczosw
Collaborate with senior managers to design sales, retention, and growth strategies that expand AT&T Fiber’s impact across business and consumer markets.
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San Jose, United States Vantage Management Group Full timeAt Vantage Management Group, Inc., we believe that with great power comes with great connectivity. As a Client Support Trainee, you’ll dive deep into AT&T Fiber’s products, developing the knowledge to help clients understand why true fiber makes a difference—for work, school, streaming, and smart homes. The Client Support Trainee’s growth begins the...
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San Jose, United States Vantage Management Group Full timeAt Vantage Management Group, Inc., we believe that with great power comes with great connectivity. As a Client Support Trainee, you’ll dive deep into AT&T Fiber’s products, developing the knowledge to help clients understand why true fiber makes a difference—for work, school, streaming, and smart homes. The Client Support Trainee’s growth begins the...
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San Jose, United States Vantage Management Group Full timeAt Vantage Management Group, Inc., we believe that with great power comes with great connectivity. As a Client Support Trainee, you’ll dive deep into AT&T Fiber’s products, developing the knowledge to help clients understand why true fiber makes a difference—for work, school, streaming, and smart homes. The Client Support Trainee’s growth begins the...
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San Jose, United States Vantage Management Group Full timeAt Vantage Management Group, Inc., we believe that with great power comes with great connectivity. As a Client Support Trainee, you’ll dive deep into AT&T Fiber’s products, developing the knowledge to help clients understand why true fiber makes a difference—for work, school, streaming, and smart homes. The Client Support Trainee’s growth begins the...
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San Jose, United States Vantage Management Group Full timeAt Vantage Management Group, Inc., we believe that with great power comes with great connectivity. As a Client Support Trainee, you’ll dive deep into AT&T Fiber’s products, developing the knowledge to help clients understand why true fiber makes a difference—for work, school, streaming, and smart homes. The Client Support Trainee’s growth begins the...
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