Client-Facing Pharma/Biotech Commercial Business Analyst

3 weeks ago

Hillsborough NJ, United States Fipsar Inc Full time

Job Description

Join Us in Powering the Future of Life Sciences with Data & AI

At Fipsar, we are redefining data management and analytics for the life sciences industry. We don't just build data platforms - we transform how organizations harness data to accelerate drug development, optimize commercial and clinical data operations, and drive AI-powered insights.

Location: Hillsborough, NJ

Employment Type: Full-Time

We are looking for a highly skilled Client-Facing Pharma/Biotech Commercial Business Analyst to serve as a liaison between client stakeholders and our technical team leads.

Role Summary:

The Pharma/Biotech Commercial Business Analyst will be responsible for understanding client needs, gathering business requirements, and documenting it for the data analytics projects. This role requires expertise in Pharma/Biotech commercial operations to drive successful project execution and stakeholder alignment. We are seeking a dedicated and detail-oriented Business Analyst to support the day-to-day operations and provide critical data reconciliation reports for the Patient Services Team of one of our leading biopharma clients. In this role, you will bridge the gap between business operations and data management to ensure accurate, timely, and actionable insights for the patient services function. The ideal candidate will have experience working in the biopharma industry, specifically in supporting patient services operations, and be adept at data reconciliation, reporting, and analytics. You will play a key role in ensuring seamless data flows between systems and helping the client drive patient support initiatives effectively.

Key Responsibilities:

  • Act as the primary point of contact between biopharma commercial stakeholders and our technical teams.
  • Support Patient Services Operations : Provide daily operational support to the Patient Services Team, ensuring smooth workflows and data integrity for patient support services.
  • Data Reconciliation : Perform routine data reconciliation tasks, ensuring that all data between internal systems and external partners (e.g., specialty pharmacies, payers, patient assistance programs) align and are accurate.
  • Reporting and Insights : Generate regular reports for the Patient Services Team, ensuring timely delivery of data related to patient enrollment, assistance program tracking, and other key metrics.
  • Data Quality Assurance : Review and validate data from multiple sources to ensure completeness and accuracy, troubleshooting any discrepancies to ensure high-quality datasets for decision-making.
  • Stakeholder Collaboration : Act as the main point of contact for patient services teams, working closely with both business and technical teams to ensure data integrity and resolve issues promptly.
  • Operational Support : Assist with the management and optimization of patient data workflows and processes to ensure they are aligned with the client's business goals.
  • Continuous Improvement : Identify opportunities to improve data quality, reporting processes, and overall operational efficiencies within the Patient Services function.

Qualifications & Experience:

  • 3+ years of experience in business analysis within biopharma commercial operations .
  • Patient Services Knowledge : Understanding of patient services functions in the biopharma industry, including patient support programs, specialty pharmacy processes, and payer relations.
  • Familiarity with industry-specific datasets like claims data, payer data, or specialty pharmacy data.
  • Experience with biopharma patient assistance programs or specialty pharmacy operations.
  • Familiarity with CRM systems (e.g., Salesforce, Veeva) and patient management platforms. 
  • Strong knowledge of biopharma datasets (prescriber-level, claims, payer, hub, specialty pharmacy, etc.).
  • Strong stakeholder management and client-facing communication skills .
  • Ability to work with global technical teams (onshore & offshore) and bridge the gap between business and technology.
  • Bachelor's or Master's degree in Life Sciences, Business, Data Analytics, or related fields .

Preferred Qualifications:

  • Prior experience in consulting or managed services for biopharma clients.
  • Strong understanding of pharmaceutical sales, marketing, market access, and patient analytics.
  • Experience working with commercial data platforms, data warehouses, and visualization tools is a plus.
  • Experience with Salesforce Marketing Cloud, Salesforce Health Cloud, Veeva CRM, or other pharma-specific CRM systems is a plus.
  • Familiarity with Veeva Commercial Cloud, SHYFT Analytics, or Medidata AI Commercial Data Solutions.

Why Join Us?

  • Work with a fast-growing AI/ML and data analytics consulting company serving top biopharma clients.
  • Collaborate with a highly skilled onshore and offshore technical team .
  • Engage in cutting-edge AI-driven commercial analytics projects .
  • Competitive salary, performance-based bonuses, and career growth opportunities .

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