Business Associate/Partner

2 days ago

Kalamazoo MI, United States Beacon Health System Full time

The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements.
Associate Relations:
Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation.
Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams.
Labor Relations:
Serve as a liaison with union representatives to maintain positive labor-management relationships.
Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies.
Provide guidance to leaders on contract interpretation and labor-related matters.
Policy & Compliance:
Ensure consistent application of HR policies and procedures across all employee and labor relations matters.
Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions.
Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA.
Training & Development:
Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals.
Promote awareness and understanding of policies, procedures, and best practices across the organization.
Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns.
Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE.

Bachelor’s degree in Human Resources, Industrial Relations, Business, or a related field preferred.
Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience.
Demonstrated experience conducting workplace investigations and managing complex associate relations issues.
Experience with union negotiations and grievance handling required.
Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes.
Ability to build trust and credibility with associates, leaders, and union representatives.
Proficiency in Microsoft Office and HRIS systems.

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