Regional Property Manager HUD HACLA

Regional Property Manager Position Summary (HUD experience preferred) WSH Management is currently recruiting for a Regional Property Manager based in North Los Angeles, CA. The Regional Property Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the properties within their Region.
The Regional Property Manager oversees the daily operations and performance of multiple HACLA-regulated apartment communities within their assigned region of North Los Angeles. This position supervises and supports on-site management staff, ensuring compliance with HUD and HACLA program requirements, company policies, and budget goals. The Regional Manager collaborates closely with corporate leadership on financial reporting, resident relations, and operational planning to maintain high occupancy, compliance accuracy, and strong community standards. While the initial focus will be on HACLA properties, this position will eventually transition to include oversight of mixed HACLA/LIHTC communities as the portfolio evolves.
Salary: $95-100K per year base salary, plus bonus incentives
Medical, Dental, Vision, Life and 401k with employer match
Paid vacation and 15 paid company holidays
Full time Exempt: 40 hours per week, Monday to Friday and as needed
Hybrid Schedule to work remotely and visit on site to the properties within the North Los Angeles portfolio
Regional Property Manager Job Duties
Monitoring Vital Factors and provide coaching for achieving goals.
Supervising/developing Resident Managers for assigned communities.
Assist with monitoring all HR or Worker Comp issues and coordinate issues with VP and Emplicity.
Provide site level training and onboarding to new Resident Managers. Provide follow up to make sure that new policies are being followed.
Respond timely to resident relation issues for assigned communities and report issues and outcomes to VP at least weekly.
Attend and participate as requested in Monthly Operations Meetings.
Report any concerns regarding compliance and legal issues to VP and participate as requested.
Attend on-site community audits/site-inspections as requested by VP.
Develop and review annual operating budgets with Resident Managers for assigned communities.
Assist in developing Policy & Procedures manual on an ongoing basis. Ensure that all policies are in place to operate the community at the most efficient manner possible to ensure the highest quality care to our residents.
Ensure that all company provided training is completed as required for staff at assigned communities.
Attend Resident Meetings at least once per year for each property in region.
Conduct semi-annual Property Audits for each property in region and complete applicable form.
Coordinate with HACLA's Asset Management and Compliance Divisions to ensure timely reporting, audits, and responses.
Ensure site staff follow LIHTC, HUD, HACLA and other affordable housing program requirements, including rent approvals, certifications, and waiting list procedures.
Other projects may be assigned from time to time.
Financial
Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual.
Daily review of all property Yardi dashboards.
Review all vacant and available units to ensure timely move ins.
Maintain accurate records of all community transactions and submit on timely basis (i.e., Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds.
Leasing
Ensure property is rented to fullest capacity and lost rent is minimized.
Utilize the Yardi leasing workflow process from initial contract through approval/denial of tenancy & move in.
Utilize marketing strategies to secure prospective residents.
Confirm that leasing staff techniques are effective in qualifying and securing future residents.
Confirm that leasing staff gather information about market competition in the area and file.
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., Administrative
Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.
Ensure current resident files are properly maintained and in required order.
Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
Ensure compliance with all applicable affordable housing programs.
Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
Resident Retention
Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
Participate in resident social service programs and/or coordinate resident activities program.
Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
Ensure distribution of all company or community-issued notices (i.e., Consistently implement policies of the community.
Personnel Management
Ensure efficiency of staff through ongoing training, instruction, counseling and leadership.
Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, online timekeeping, change of status, etc.).
Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
Assure quality and quantity of market ready apartments.
Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up.
Learn and ensure compliance with all company, local, state and federal safety rules.
Regional Property Manager Abilities
Strong command of the English language, including proper grammar, spelling, and sentence structure.
Thorough understanding of the English language and ability to communicate effectively with others.
Strong writing and proofreading skills.
Attention to details in all aspects of job performance
Effectively prioritize multiple projects simultaneously while meeting deadlines.
A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image.
Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
Resident Manager Qualifications/ Preferred Experience
Position requires a minimum of 3 years Regional Property Manager experience specifically, HUD Project Based Section 8 apartment communities. Affordable housing and permanent supportive housing experience preferred.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Achieve Fair Housing certification prior to interaction with prospects or residents.
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel and Outlook as well as Yardi Property Management Software.
Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business.
Participate in training to comply with new projects, programs or existing laws.
Be able to work evenings and weekends on call as needed.
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community.
Join a Team That Makes a Difference – WSH Management
For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we're still growing.
At WSH, we believe that great people make great communities. That's why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. If you're passionate about service, teamwork, and personal development — we'd love to welcome you to our team.
WSH Management is proud to be an Equal Opportunity Employer

95000-100000 Hourly Wage
Remote working/work at home options are available for this role.