Registration Specialist
3 weeks ago
Our ambition to consistently deliver better health outcomes and lower overall healthcare costs requires us to think innovatively and act fearlessly when embracing change.
Our team, within Genentech Ophthalmology, is all about creating the best experiences for patients, their families, and their care teams. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our innovation and sustainability are rooted in the diversity of our teams and results are achieved through cooperation and the incorporation of multiple points of view. Come work with a passionate group that loves rising to the challenge and thrives in a fast-paced, ever-changing, and evolving Ophthalmology landscape
As a Surgical Device Specialist (SDS), you will be integral to successfully delivering the Ophthalmology Vision, working closely with healthcare providers on the introduction of SUSVIMO (Port Delivery System) into the market. You will deeply understand the specific needs of retinal surgeons in their therapeutic area to identify and address their clinical and business goals and challenges in support of improved patient experience, optimal surgical outcomes, and improved quality of care.
You will drive clinical demand and provide training to retinal surgeons, following the Ophthalmology vision and PDS strategic plan. Focused on developing customer partnerships, you will aim to improve patient care and surgical outcomes while establishing Genentech as a trusted leader. You will report to a Surgical Device Director, who reports to the National Director, Surgical Device and Ophthalmology Portfolio.
Provide technical education to surgeons and staff on PDS usage before, during, and after procedures, ensuring clear and concise instruction in and out of the OR. Support surgical and refill procedures daily, and lead training sessions to enhance understanding of SUSVIMO implant and refill procedures.
Customer Relationship Management: Maintain high retention rates of current accounts through outstanding service. Build and maintain strong, lasting relationships, conduct quarterly business reviews, and leverage marketing materials for consultative selling.
Strategic Execution and Collaboration: Participate in the formulation of national marketing strategies for PDS and execute local tactics. Liaise with field partners to maximize account potential through practice development initiatives and clinical expertise.
Fluency and Compliance: Demonstrate fluency in the Ophthalmology Portfolio, competitive landscape, reimbursement, and Genentech Patient Support Services. This is a field-based role covering the Eastern New England Area. Relocation Benefits are not available for this role.
3+ years in surgical device procedure training
~ Bachelor's degree or equivalent surgical device industry experience
~ Proficient in GCP (Good Clinical Practice), Adverse Event reporting and ICH (International Conference on Harmonization of Technical Requirements for Registration of Pharmaceuticals for Human Use).
~ Maintain a valid driver's license, all necessary certifications, and vendor credentialing - Travel Requirement: within territory (40%), national and conferences (weekends and evenings required)
~ In addition to passing Genentech's background screening, the employee must submit to and pass additional background screening as required by some institutions and health facility sales accounts (additional screening requests may include but are not limited to background checks, immunization, TB, HIV, hepatitis, and drug screening).
5+ years selling experience in biotech industry/pharmaceutical or biotech field sales strongly preferred
~ Class III Medical Device experience strongly preferred
~ Ophthalmology therapeutic area experience
~ MBA or other related graduate level degree
~ Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities.
This is a field-based position and overnight travel may be required. The expected salary range for this position based on the primary location of Massachusetts, New Hampshire, Connecticut, Maine, Vermont, New York or Rhode Island is $96,300.It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants .
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