Support Officers

About Cognizant Corporate Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth. At Cognizant, careers transcend titles. PMO Support Specialist , You will be a key member of the Project Management Office, collaborating with Project Managers, finance teams, revenue teams, and customer stakeholders to support project setup, contract management, budgeting, invoicing, and operational excellence. You will have the autonomy to improve processes, drive consistency across project administration activities, and help ensure contractual and financial compliance throughout the project lifecycle. Support project setup, maintenance, and administration activities in accordance with contractual requirements and organizational standards. Review customer contracts, complete contract classifications, and maintain accurate contract documentation. Document and maintain customer requirements related to project management, budgeting, invoicing, revenue, and system access. Partner with Project Managers to support project changes, contract updates, customer requirements, and operational efficiencies. Contribute to continuous improvement initiatives, knowledge sharing, and process enhancement activities across the PMO function. Experience reviewing customer contracts and understanding project budgeting principles. Experience working with CRM and/or ERP systems, with Oracle experience preferred. Proficiency in Microsoft Excel, Word, and PowerPoint. These Will Help You Succeed Experience supporting project management, financial administration, or PMO functions. Knowledge of revenue recognition principles and project financial controls. Experience supporting audits and compliance-related activities. Familiarity with project setup, change management, and contract lifecycle management processes. Ability to identify opportunities for process improvement and operational efficiency. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. This may change based on the project you’re engaged in, as well as business and client requirements. Applications will be accepted until October 24, 2026. Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off Long-term/Short-term Disability Employee Stock Purchase Plan Customer Requirements Management Document and maintain customer contacts, shipping locations, and invoice delivery requirements. Maintain customer billing rates and invoicing requirements, including charge numbers and related project controls. Document customer systems and associated system access requirements. Coordinate project updates resulting from customer-driven changes, including organizational changes and business transitions. Contract Administration Review customer contracts and complete contract classification activities. Monitor opportunity progression and support Project Managers with opportunity closure activities. Participate in contract classification training and ensure accurate contract documentation. Provide contract documentation to revenue and project management stakeholders. Respond to inquiries regarding contract status and documentation. Support contract research activities to facilitate revenue recognition requirements. Coordinate with internal teams to prepare for periods of high project setup volume. Project Setup and Maintenance Complete initial project setups and subsequent project changes in accordance with contractual requirements. Monitor project setup reporting and ensure project and contract records remain accurate. Support project updates resulting from audits, customer changes, tax requirements, and business needs. Assist with the setup and maintenance of fixed-fee projects, including milestones and revenue alignment. Quoting and Financial Support Support the quoting process by ensuring consistency between contractual language, project structures, and invoicing requirements. Review project revenue structures and identify opportunities for alignment with project objectives where applicable. Help ensure required approvals are obtained in accordance with organizational policies and procedures. Project Reviews and Reporting Participate in recurring reviews with Project Managers. Review upcoming change orders and project activity. Analyze project time reporting and support project financial reviews. Assist with customer approval requirements related to timesheets and invoicing, where applicable. Support internal and external audits by providing accurate project information and documentation. Document and improve internal processes, tool