Head of Sales Operations, US&C SMB

3 weeks ago

Chicago IL, United States Uber Full time

We are looking for a senior Sales Operations leader to partner with the Heads of SMB Acquisition in US & Canada, supporting her in leading approximately 400 Account Executives and Sales Managers responsible for driving new SMB acquisition and growth.
Manage the Sales Ops Acquisition pod a team of 3 with room to grow
Lead the operating rhythm for SMB Acquisition, including forecasting, pipeline reviews, and monthly and quarterly business reviews
Partner closely with senior sales leaders to align on business goals, provide insights, and support their engagement with top accounts
Build forecast models and performance metrics that improve accuracy and resource allocation
Refine segmentation, territory design, and gotomarket strategies in partnership with leadership
Define business requirements for process and tooling improvements that streamline how sellers work; influence roadmaps and collaborate other teams on improvement implementation
Analyze sales performance and translate insights into clear recommendations
Build strong crossfunctional partnerships across Sales, Finance, Strategy and Planning, HR, and Deal Desk
Lead highimpact projects that extend beyond your immediate segment
6+ years experience in Sales Operations, GTM Strategy, Revenue Operations, Operations or similar functions
~2+ years management experience (leading direct reports)
~ Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
~ Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations. Will require intermediate proficiency in Excel, SQL (or similar program) and Salesforce CRM
~ Bachelors degree

10+ years experience in Sales Operations
~5+ years experience leading a direct team within Sales Operations
~ Strong collaboration and stakeholder management skills building deep, trustbased relationships with business and crossfunctional partners
~ Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
~ Prior experience working in Sales Operations functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
~ For all US locations, you will be eligible to participate in Ubers bonus program, and may be offered an equity award & other types of comp.

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