Claims Analyst

3 weeks ago


San Antonio TX, United States Strategic Staffing Solutions Full time

Job Title: Property Claims Processor Location: San Antonio, TX Duration: 12 Month Contract Pay: $20-22/hr W2 Position Summary The Insurance Operations Specialist is responsible for executing a variety of back-office functions that support core insurance processes, including new business setup, agency management, claims processing, underwriting support, and policy servicing. This role requires strong attention to detail, a solid understanding of insurance operations, and the ability to ensure accuracy and compliance across all business functions. Key Responsibilities Perform back-office operational activities aligned with insurance services functions such as new business, policy servicing, underwriting, and claims . Gather and collate information related to new accounts or renewals to support premium assessments. Assist agencies with licensing, onboarding, and training requirements while resolving related queries promptly. Support claim settlements by reviewing payments for discrepancies (e.g., duplicates, incorrect payees) to ensure accurate administration of claims. Conduct screening and due diligence of applications to identify missing or incorrect data, then review and upload information into file management systems for underwriter support. Ensure premium application aligns with customer preferences and policy terms (e.g., risk classifications, equity distributions). Support underwriting and post-underwriting reviews , including exception handling and coordination with analysts. Perform various policy servicing activities such as renewals, policy changes, disbursements, reinstatements, loan processing, and certificate reissuance. Oversee risk classification processes in compliance with company policies and procedures. Assist the Process Lead in workflow management, task prioritization, and work delegation. Qualifications & Skills Bachelor’s degree in Business Administration, Finance, Insurance, or related field (preferred). 2+ years of experience in insurance operations, back-office processing, or related support functions. Working knowledge of insurance processes such as policy administration, underwriting, and claims. Strong analytical, organizational, and problem-solving skills . Proficient in MS Office and familiar with file/document management systems. Excellent communication and customer service skills with the ability to manage multiple priorities in a fast-paced environment.


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