Training & Support Representative

4 weeks ago


Bloomington MN, United States Staffing Proxy Full time

Staffing Proxy is partnering with , an innovative Minnesota-based med-tech company, to hire a Provider Support Representative . This position supports physicians, nurses, and other clinical professionals who rely on Fasikl’s FDA-cleared AI therapeutic device. In addition to on-site responsibilities, this role may include occasional local provider visits with team members and out-of-state travel as needed.
The Provider Support Representative serves as the primary point of contact for clinical partners, ensuring they have the information and guidance needed to successfully adopt and use the device. Responsibilities include explaining product features, addressing documentation and coverage requirements, coordinating meetings or demos, and documenting provider interactions thoroughly. This is an on-site position, and occasional travel may be needed.

Support physicians, nurses, and clinical staff with product-related questions.
Respond promptly to clinical inquiries via phone, email, and scheduled meetings.
Participate in local provider visits and occasional out-of-state travel with team members.
Relay provider feedback to internal teams to support continuous improvement.

Experience in healthcare, medical devices, customer support, or a related field preferred.
Bachelor’s degree preferred.

Your work directly supports clinicians integrating a first-in-class AI therapeutic into patient care. By ensuring providers receive accurate, timely guidance, you help advance adoption and deliver a strong overall experience for patients and healthcare teams.

Medical, dental, and vision insurance
~ PTO / paid holidays
~



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