Director, Online Business Operations

2 weeks ago


San Francisco CA, United States Thehotelatavalon Full time

S. military experience and invite all qualified military candidates to apply.As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel. Oversee the "Guest Journey/Experience" at all levels, including through direct engagement with Room's Team, Sales & Marketing Team, and 3Oversee all aspects of the LAZ Parking Contract. Monthly forecasting, P&L analysis, service "experience" and interactions, cohesive teamwork with Guest Services/Door Staff. Oversee all aspects of the Security 3rd Party Contract. Monthly forecasting, P&L analysis, service "experience" and interactions, standards, cohesive teamwork with Hotel Team. Education and Experience Minimum five years of management experience in a luxury hotel environment, preferably in both rooms and F&B. Knowledge, Skills and Abilities Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning,Effective verbal and written communication skills. HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. We show our "love" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build their future. xmcpwfu Find the career that aligns with your goals by beginning your online search today.



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