Associate Manager, Risk

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Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
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Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program.
Risk Management

Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits.
Coordinate with Human Resources and management on injured workers, restrictions, and returning to work.
Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders.
Partner with Finance for monthly cost and claims analysis
Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution.
Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims.
Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims.
Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts.
Maintain detailed documentation and case files to support recovery and litigation processes.
Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues.
Support risk mitigation initiatives by providing insights on common causes of subrogated claims.
Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator.
Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments.
Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes.
Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution.
Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment.
Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies.
Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits.
Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection.
Bachelor’s degree in business, Human Resources or equivalent or equivalent experience in a related field
~5-7 years Risk Management/Workers Compensation experience and;
~Risk Management Certification preferred.
~ Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus.
~ Comprehensive and current knowledge of state laws governing Workers Compensation.
~ Demonstrated verbal, written and customer service skills.

Developing the Community/ Leadership Qualities:
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
Serve as a Pacsun advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent that delivers performance excellence.
As a manager, serve as a leader of company culture, norms, and conduct.
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Dog friendly office environment
~ On-site Cafe
~ On-site Gym
~$Generous associate discount of 30-50% off merchandise online and in-stores
~ Competitive long term and short-term incentive program
~ Immediate 100% vested 401K contributions and employer match
~ Ability to work on computer and mobile phone for multiple hours; Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
Hotel, Airplane, and Car Travel may be required.

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.