Engagement Manager

3 weeks ago


San Francisco CA, United States Crossing Hurdles Full time

This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. To be considered for an interview, please make sure your application is full in line with the job specs as found below. Base pay range $200,000.00/yr - $300,000.00/yr Direct message the job poster from Crossing Hurdles Founder | Recruitment Consultant | Helping Companies Hire Better | Ex-Career Coach | Ex-Snapdeal, HP, NITI Aayog, Gartner, CBSE Crossing Hurdles is a global recruitment firm partnering with leading US-based AI and SaaS startups. We are hiring for a client building domain‑specific AI teammates for the insurance industry. Their AI automates complex workflows like submission intake, underwriting audits, and policy comparisons, supporting customers writing over $15B+ in insurance premiums across all 50 US states . Role: Engagement Manager Location: San Francisco, US | On‑site (5 days in office) YOE: 4+ years of experience in consulting, customer success, implementation, or insurance‑focused roles Benefits: Dental and Health insurance, Unlimited PTO, In‑office Lunches About the Role We are looking for the first Engagement Manager to join a fast‑growing, venture‑backed AI company in insurance. This is a high‑impact role for a top‑tier business operator who thrives in a hands‑on environment and wants to sit at the center of customers, product, and execution. xrczosw This person will own customer onboarding and success end‑to‑end, maintain and grow a book of business, and work closely with founders and engineers to turn customer feedback into scalable processes and product improvements. Ideal Qualifications 4+ years of experience as a consultant (e.g., MBB) or in customer implementation roles Prior experience working with insurance or financial services customers Strong technical intuition with the ability to explain complex concepts to non‑technical users Excellent project management skills and ability to drive cross‑functional initiatives Undergraduate degree from a top‑50 university Why you should consider joining Backed by top‑tier investors including a16z and Y Combinator Supporting customers writing $15B+ in premiums at scale First customer success hire with real ownership to build processes from the ground up Direct exposure to founders and product leadership Clear path to grow into a senior leadership role as the company scales Seniority level Mid‑Senior level Employment type Full‑time Job function Consulting Industries Financial Services and Insurance


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