Quality Control Technician

"Let goodness, fairness, and most importantly, love prevails in business; profits will inevitably follow." – NK Chaudhary, founder Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and distinctively thoughtful customer experience, with personalized support and custom offerings. Headquartered in a northwestern suburb of Atlanta, Jaipur Living designs, manufactures, and distributes rugs and other textiles through its extensive network of high-end interior designers and design firms, national retailers, and third-party e-commerce partners. The company continues to grow rapidly, experiencing double-digit annual growth every year for the past decade. This growth can be attributed to the care Jaipur Living puts not only in its customers but its employees as well. Employees at Jaipur Living are encouraged to collaborate, think independently, and stretch the creative process to develop new ways of marketing and distributing their products around the world. In August 2022, the company opened a new studio adjacent to its headquarters that, at over 17,000 square feet, functions as a communal space for design professionals to visit to experience Jaipur Living's products. The studio encapsulates not only our beautiful product but also the ways Jaipur makes lives beautiful through The Jaipur Rugs Foundation. What we do for our team members: Give competitive benefits and salaries Provide a friendly and professional work environment Maintain a modern, sleek facility, which complements our attitudes and desires Create opportunities for growth inside the company Give access to an on-site basketball court and gym complete with a yoga studio and showers Encourage employees to collaborate over an organic community garden Create employee events that build relationships and just have some fun Our Values Empowerment • Inclusiveness • Responsibility • Progressive Learn more about our company story here: The Jaipur Rugs Foundation Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful. Learn more about the Jaipur Rugs Foundation here: Overview The Quality Control Technician will be a key member of the US Supply Chain team, collaborating and communicating with receiving, customer success, sales, inventory planning and other departments. The Quality Control Technician is responsible for supporting the execution of quality inspection processes and procedures by physical inspections. Ultimately the goal is to provide our customers with a high quality, beautiful product. This is the perfect role for someone who likes a combination of physical and mental work What You Will Be Doing: Collaborate with customer success, sales, receiving and overseas teams to identify and correct quality issues. Maintain an ongoing list of problem vendors and problem items. Facilitate protocol for reviewing receipts of these items until all issues are resolved. Works under general supervision to perform routine product inspections related to labeling, packaging, color and size quality issues, following the relevant company's Standard Operating Procedures (SOP's) and methods. May be required to receive, sort, log issues into master qc log and prepare and apply labels Demonstrates good and safe work habits and enforces a clean working environment. May be required to archive, return, or dispose of inspected inventory as per the established procedure Will be required to operate warehouse machinery used for the purpose of re-stocking inspected inventory. Skills & Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. High School Diploma or equivalent is required Self-motivated and able to work independently when necessary Excellent relationship-building, and communication skills Strong organizational skills with attention to detail. Problem solving skills Proficiency with Microsoft Office Suite (Word, Excel) Physical Requirements: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee must be able to stand, walk, bend, squat and crawl. The employee must frequently lift and/or move up to 20 pounds. Ability to react quickly to sounds. Work in an environment with varying temperatures. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to take directional cues directly and indirectly. Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion, and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time. Management retains the discretion to add or change the duties of this position at any time.