Senior Manager, GTM Incentive Compensation Design

Senior Manager, GTM Incentive Compensation Design Go-to-market Operations At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description, we hope youll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, were building technology that empowers creators, entrepreneurs, and businesses of all sizes. Our team is collaborative, curious, and committed to growthboth for our customers and ourselves. About the Role Were looking for a strategic and analytical Senior Manager of GTM Incentive Compensation Design to help shape the future of Klaviyos global sales compensation programs. In this high-impact role, youll partner closely with GTM leadership, Sales Operations, Finance, HR, and Systems teams to design, model, and implement compensation programs that motivate performance and support predictable, scalable growth. Youll own the end-to-end incentive design process, applying strong analytical skills, industry best practices, and AI-driven insights to guide compensation strategy across our field-facing teams. This is an exciting opportunity for a compensation leader who thrives at the intersection of strategy, analytics, and operational excellence. How Youll Make an Impact Design incentive programs that drive high performance and align to Klaviyos strategic goals. Lead annual and ongoing plan design cycles, incorporating market insights, financial modeling, and cross-functional feedback. Translate business priorities into scalable, balanced, easy-to-understand compensation frameworks. Analytics, Modeling & Insights Build cost models and scenario analyses to evaluate plan performance and guide leadership decisions. Use AI/ML to support predictive analysis, trend identification, and plan optimization. Deliver clear dashboards and insights to measure sales effectiveness and compensation program impact. Youve already experimented with AI in work or personal projects, and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Program Operations & Governance Manage the ongoing administration of incentive plans, including policy alignment, crediting logic, and dispute resolution. Serve as business advisor and subject matter expert for Xactly and ICM designreviewing configuration, defining rules, and supporting UAT. Partner with Legal, Finance, and internal controls teams to ensure compliance, accuracy, and operational rigor. Cross-Functional Partnership & Enablement Act as a trusted advisor to Sales and GTM leadership, communicating plan design, performance, and trade-offs. Enable Sales Leaders and frontline teams through training, documentation, and transparent communication. Build strong relationships across People Operations, Finance, Sales Operations, and Systems teams. Process Improvement & Innovation Identify opportunities to automate, streamline, and enhance end-to-end compensation workflows. Leverage AI and modern tools to reduce manual effort and improve accuracy, insights, and scalability. Elevate compensation policies, processes, and system capabilities to support high-growth GTM motions. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. What You Bring 7+ years of experience in Sales Compensation, ideally within SaaS or technology GTM organizations. 3+ years building compensation models, dashboards, or multi-source analytics. Strong analytical and problem-solving skills with the ability to influence senior stakeholders. Experience with Xactly or other ICM systems; Salesforce, Google Suite, and Excel proficiency required; SQL familiarity is a plus. Experience applying AI/ML for analysis, forecasting, or process optimization. Comfortable navigating ambiguity and driving clarity in fast-paced environments. Excellent communication, prioritization, and project management abilities. Bachelors degree in Business, Finance, Accounting, Math, Economics, or related field (or equivalent experience). We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicants job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the companys annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $152,000 $228,000 USD Get to Know Klaviyo Were Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology were developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creatorsambitious and collaborative teammates who stay focused on our north star: delighting our customers. If youre ready to do the best work of your career, where youll be welcomed as your whole self from day one and supported with generous benefits, we hope youll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking Submit Application you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). #J-18808-Ljbffr