Head of Demand Generation

3 weeks ago


San Francisco CA, United States Wati Full time

Head of Demand Generation (Global | Paid, Organic & Community Growth) About Wati Wati is a high-growth, venture-backed SaaS company on a mission to empower small and medium businesses to build stronger customer relationships through modern messaging. Our platform provides a complete business messaging solution for sales, marketing, and customer supportenabling businesses to communicate with their customers at scale. With tens of millions in ARR and a global customer base across Asia, Europe, and the US, Wati is at the forefront of transforming how businesses engage with their customers. Wati has grown rapidly through scalable paid and organic channels and we're now evolving our demand engine for the next stage of growth. We're looking for a Head of Demand Generationa strategic, data-driven, and creative leader to own our global demand generation function. You'll lead a team that shapes Wati's presence across paid, organic, community, and AI-driven discovery channels. Role Overview The Role As the Head of Demand Generation, you'll be responsible for designing and executing the global strategy that drives awareness, engagement, and pipeline growth for Wati. This is a senior, high-impact role that will define how Wati scales demand globallyuniting brand, performance, and community into one growth engine. Today, true demand generation means creating and capturing demand across all discovery and intent surfacesfrom AI search and social to paid media and communities. You'll lead this full spectrum at Wati, integrating brand storytelling, performance marketing, and community-led growth into one cohesive, measurable engine. What You'll Do Own the Demand Generation Strategy Define and execute Wati's global demand generation roadmap across paid, organic, and community channels Build and execute a cross-channel strategy that creates and captures demand across all discovery and intent surfacespaid, organic, community, and AI-driven search Build a scalable, data-driven growth engine that balances long-term brand building with short-term pipeline creation Collaborate with leadership to align marketing performance with revenue goals, sales pipeline, and company OKRs Lead Paid Marketing Own strategy, budgeting, and execution for paid campaigns across Meta, Google, YouTube, LinkedIn, and emerging platforms Develop high-performing creative, copy, and targeting frameworks to drive efficient CAC and ROI Partner with Data and Product teams to implement advanced attribution and analytics models Constantly experiment with audience segmentation, messaging, and formats to optimize for full-funnel conversion Drive Organic & Community-Led Growth Lead Wati's presence across AI-native search platforms (ChatGPT, Perplexity, Claude) and optimize for new discovery paradigms Oversee social storytelling, community engagement (Slack, Discord, Reddit, LinkedIn), and influencer partnerships Develop programs that amplify authentic voicesturning customers, creators, and partners into advocates Build and Lead a High-Performing Team Hire, mentor, and inspire a global team covering performance marketing, content, and lifecycle marketing Foster a culture of experimentation, creativity, and accountability Partner closely with Product Marketing, RevOps, and Sales to ensure integrated campaigns and unified narratives Optimize the Funnel and Measurement Own lead-to-pipeline conversion metrics; identify and remove friction across the buyer journey Build a unified performance dashboard that connects brand activity to pipeline and revenue outcomes Regularly present results, insights, and strategic recommendations to senior leadership Requirements Proven Demand Generation Leader: 8-12 years of experience in B2B SaaS marketing, with 3+ years leading a demand-gen or growth marketing function Paid Marketing Expert: Deep experience running and optimizing paid programs across major digital platforms Full-Funnel Thinker: Skilled in integrating brand storytelling, community engagement, and paid acquisition into one cohesive strategy Data-Driven Operator: Strong analytical mindset; fluent in metrics, attribution, and funnel optimization Creative Storyteller: Able to translate complex products into simple, compelling narratives that inspire SMB audiences Team Builder: Proven track record of hiring, coaching, and scaling high-performing marketing teams AI-Native Marketer: Curiosity and experimentation mindset around AI discovery, content generation, and search trends Experience working with international markets (especially the US) is a strong plus Benefits High Ownership, High Impact: You'll shape how Wati is discovered, perceived, and chosen worldwide Global Reach, Startup Energy: Join a fast-growing SaaS company with real traction and an entrepreneurial spirit Cutting-Edge Marketing: Be at the forefront of AI-driven, community-powered growth marketing Competitive Compensation & Equity: We offer a strong package, including meaningful equity Collaborative, Ambitious Culture: Work alongside passionate builders who love experimentation and impact Seniority Level Executive Employment Type Full-time Job Function Marketing #J-18808-Ljbffr



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