Director of Commercial Property Management

Job Title: Job Title: Director of Commercial Property Management Location: Kenosha, WI Type: Direct Hire Schedule: Monday - Friday, 8am - 5pm Pay Range: $120k - $150k + bonus Benefits: Yes. Medical, Dental, Vision, PTO, 401(k), Paid holidays Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Summary Connect Search is hiring a Director of Commercial Property Management in Kenosha. This position offers a hybrid work from home schedule of 2 days per week. Responsibilities Responsible for the overall coordination and evaluation of day-to-day commercial operations, including managing the commercial team, interviewing, hiring, training, coaching, and performance management. Set expectations, goals, and KPIs for Commercial Property Manager(s) and support staff; conduct regular one-on-one mentoring and performance reviews. Oversee commercial owner associations and act as the primary point of contact for association boards and ownership. Create and approve action plans consistent with owner goals, business plans, and budgets. Establish annual schedules and calendars to meet owner/tenant commitments, including key lease dates, renewals, CAM reconciliation cycles, major events, and inspections. Review and approve leases, addendums, amendments, and notices in collaboration with owners, asset management, and legal as appropriate. Own the commercial rental rate strategy, escalations, and renewal guidelines and negotiations, while mentoring the Commercial Property Manager in analysis, recommendations, and execution. Monitor and resolve escalated external communications and requests from key tenants, ownership, and stakeholders. Keep up to date with the market and competitors, including rental rates, concessions, absorption, and new developments; communicate trends to ownership and the executive team. Update or oversee the updating of key portfolio reports such as rent rolls, lease abstracts, and financial/operational metrics; ensure accuracy and timeliness. Attend industry networking events, trade shows, and community functions to represent the company and cultivate relationships. Collaborate with acquisitions, asset management, and ownership on lease acquisitions, renewals, and extensions, including high-profile or complex transactions. Collaborate with other departments including but not limited to Training and Development, Software and Systems Support, IT, Human Resources, Accounting, Residential Management, and Facilities to ensure successful management and team member relations. Provide leadership and direction to the Facilities Manager to ensure timely completion of service requests, emergency response, and projects across the commercial portfolio. Review portfolio-level work order trends, surveys, and labor history to identify opportunities to improve tenant satisfaction and operational efficiency. Ensure routine site inspections are conducted no less than quarterly for each property to mitigate risk and uphold company standards. Oversee development, approval, and adherence to annual preventative maintenance and equipment service schedules. Oversee capital improvement planning and execution, including prioritization of projects, budget alignment, and coordination with ownership, Facilities, and vendors. Oversee tenant delinquency management across the commercial portfolio; ensure Commercial Property Manager(s) pursue timely remedies for rent, CAM, and fees due. Review and approve commercial CAM (Common Area Maintenance) methodologies and communications prepared by Accounting in collaboration with Asset Management; ensure CAM billings align with lease provisions and are sent within required timelines. Review and approve portfolio-level accounts payable and receivable for commercial properties; ensure proper coding, accuracy, and adherence to budget. Participate in annual budgeting and reforecast processes for the commercial portfolio in collaboration with Accounting and Asset Management; review variances and guide corrective actions. Prepare and present financials to ownership, partners, and stakeholders monthly. Oversee evictions and tenant-related disputes; provide direction to Commercial Property Manager(s) and coordinate with legal counsel as needed. Ensure compliance with lease documents, association documents, and company policies to mitigate risk to the organization Qualifications Bachelor's degree in business administration or equivalent experience. Minimum of 5 years of progressive experience in commercial property management including leadership of staff. Proven ability to develop and implement successful business strategies. Strong financial acumen and analytical skills, including experience with budgeting and cash flow analysis. Experience managing a multi-asset commercial portfolio (retail, office, medical, and/or industrial) required. Real estate broker's license preferred. xrczosw Real estate salesperson license required.