Sales & Catering Coordinator

4 weeks ago


Raleigh, North Carolina, United States Embassy Suites Raleigh Crabtree Full time
Location: Embassy Suites Raleigh Crabtree, Raleigh, NC Job Type: Full-Time About Us: Embassy Suites Raleigh Crabtree is a renowned hotel dedicated to providing exceptional service and creating memorable experiences for our guests. We are currently seeking a dynamic and detail-oriented Sales and Catering Coordinator to join our team and support our sales and catering operations. Job Summary: The Sales and Catering Coordinator will play a crucial role in supporting the sales and catering departments by providing administrative assistance, coordinating events, and ensuring seamless communication between clients and internal teams. The ideal candidate will have a passion for hospitality, excellent organizational skills, and a commitment to delivering outstanding customer service. Key Responsibilities:
  • Assist the Sales and Catering Manager in daily operations and administrative tasks.
  • Coordinate and manage event details, including room setups, menus, and audiovisual requirements.
  • Maintain accurate records of client interactions, contracts, and event details.
  • Communicate with clients to confirm event details, respond to inquiries, and provide exceptional customer service.
  • Prepare proposals, contracts, and event orders.
  • Collaborate with internal departments to ensure successful execution of events.
  • Monitor and follow up on client feedback to ensure satisfaction and identify areas for improvement.
  • Assist with marketing and promotional efforts to attract new clients and retain existing ones.
  • Perform other duties as assigned to support the overall goals of the sales and catering departments.
Qualifications:
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or a related field preferred.
  • Previous experience in a hotel sales or catering role is highly desirable.
  • Strong organizational and multitasking skills with a keen attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
  • Medical, dental, and vision insurance
  • Retirement savings plan with 401K (4% match)
  • Employee-Provided and Voluntary Life Insurance
  • Generous Paid Time Off program
  • Annual Performance and Merritt based Raises
  • Employee Wellness Program
  • Fitness Reimbursement ($100)
  • Merritt and performance based annual raises
  • Discounts at All Auro Hotels Properties in addition to brand benefits(Hilton, Marriott etc.)
  • Employee Referral Program
  • Career Development Program to Enhance Skills and Advance Careers
  • Educational Support: Rama Scholarship Program: Potential financial assistance for the college education of children of qualified associates.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to a background and substance abuse screening prior to any offers of employment. Embassy Suites Raleigh Crabtree
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