Head of VCA AI Platform Strategy and Operations

Head of VCA AI Platform Strategy and Operations
The Senior Director, AI Platform Strategy and Operations is responsible for leading the end-to-end vision, strategy, and execution of the enterprise AI platform. This role oversees the platforms roadmap, budget, and daily operations, ensuring robust vendor management and high-level architectural decisions. The Senior Director partners closely with CISO and Legal teams to incorporate risk and compliance oversight, guaranteeing secure and compliant deployments. The role is pivotal in aligning platform strategy with organizational goals and scaling AI capabilities for global impact.
Platform Leadership: Define and drive the overall vision, strategy, and roadmap for the AI platform, ensuring alignment with business objectives and global scalability.
Operational Excellence: Oversee day-to-day platform operations, including performance monitoring, incident management, and continuous improvement initiatives.
Budget & Resource Management: Develop and manage the platform budget, resource allocation, and vendor relationships to optimize cost efficiency and value delivery.
Architecture & Technology Oversight: Lead high-level architectural decisions, ensuring the platform is robust, scalable, and integrates seamlessly with enterprise systems.
Risk & Compliance: Partner with compliance and Legal to embed risk management and compliance frameworks into platform operations, ensuring secure deployments and adherence to regulatory requirements.
Strategic Alignment: Collaborate with executive leadership and cross-functional teams to ensure the platform supports organizational priorities and drives innovation.
Develop strategies to scale the platform across regions, supporting diverse business needs and regulatory environments.
Cultivate strong relationships with internal and external stakeholders, communicating platform strategy, progress, and impact.
Expectation of days in office will be confirmed by your hiring manager.
12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
~ Significant experience in global platform scaling, vendor management, and technology leadership.
~ Deep understanding of AI/ML technologies, data governance, and regulatory compliance.
~ Track record of driving innovation and transformation in complex, matrixed organizations.
~ Technology mindset, curiosity, and up-to-date knowledge of digital trends and applications.
~ Travel Requirements
This position requires travel 5-10% of the time.
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
#