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Brand Ambassador | 57th Street Flagship
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Overview David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.
The David Yurman 57th Street team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. The David Yurman Brand Ambassador will be accountable for the following key deliverables:
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority at all times
Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
Utilize the available marketing tools to engage current and new business and drive sales
Embrace and utilize technology to enhance customer experience
Operations
Assist with inventory control and keep shrink levels below target
Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
Partner with support team in the repair process and follow up on customer communication
Provide help and advice to colleagues to achieve goals
Demonstrate a flexible approach, responding positively to any reasonable request
Previous retail or luxury retail sales or relevant clientele focused experience
Exceptional clientele, customer relationship building skills
Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
