Bilingual Spanish Field Coordinator

Tenant Coordinator

Location: New York City, NY

Salary: $70,000 annually

Schedule: Monday–Friday, 9:00 AM–6:00 PM

Work Arrangement: Fully onsite, with time split between two commercial properties and the corporate office

Experience: 1–2 years of relevant experience

Education: Associate’s or bachelor’s degree required

Bonus Eligibility: Yes

About the Company:

An established, family-owned commercial real estate firm is seeking a Tenant Coordinator to support the daily operations of its commercial properties in New York City. The organization has a close-knit, collaborative team and a strong track record of employee retention. It emphasizes professional development, comprehensive training, and promoting from within. This position offers hands-on exposure to commercial property management, leasing, accounting, tenant relations, and building operations, with opportunities for long-term career growth.

Position Overview:

The Tenant Coordinator will provide administrative, financial, and operational support across two commercial properties in Manhattan, working closely with the Building Manager, property management, leasing, accounting, tenants, vendors, and building personnel. This is a multifaceted role suited to an organized, detail-oriented professional who is comfortable working with financial information, managing competing priorities, and communicating proactively with a variety of stakeholders. The successful candidate will play an important role in maintaining efficient building operations, supporting tenant relationships, coordinating vendor activity, and assisting with rent collections and financial reporting.

Key Responsibilities :

Building Administration and Operations:

• Provide day-to-day administrative support to the Building Manager and onsite building personnel.
• Coordinate daily operations across two commercial properties and the corporate office.
• Maintain organized tenant records, building files, insurance documentation, and other administrative records.
• Prepare correspondence, manage incoming calls and visitors, and coordinate incoming mail, packages, and general office requests.
• Maintain office organization, monitor inventory, and order office and building supplies as needed.
• Maintain personnel files, assist with weekly timesheets, and provide additional administrative support as required.
• Support office coordination for recurring construction meetings and other building-related activities.

Tenant Relations and Building Coordination:

• Serve as a primary point of contact for tenants, responding to questions, concerns, and service requests promptly and professionally.
• Build positive relationships with tenants and maintain clear, consistent communication.
• Coordinate tenant move-ins and move-outs with building staff, vendors, contractors, and utility or submetering providers.
• Ensure appropriate documentation is completed and tenant billing information is accurate.
• Prepare and maintain incident and accident reports.
• Maintain current Certificates of Insurance for tenants, vendors, and contractors.
• Assist with showing available commercial spaces alongside leasing professionals as needed.

Financial Administration and Rent Collections:

• Maintain and update building operating budgets using Microsoft Excel.
• Assist with office operating budgets and prepare monthly financial statements and reports.
• Monitor building expenses, review invoices and payables, and track contractual payment schedules.
• Manage monthly rent collection activities across assigned properties, including generating reports, tracking outstanding balances, distributing bills, and following up with tenants.
• Communicate with management regarding delinquent accounts and follow established procedures for legal escalation when necessary.
• Prepare special tenant billings and rental adjustments in coordination wit