Vice President of Customer Service
2 weeks ago
Vice President of Customer Service AppJaxx Chicago, Illinois, United States About AppJaxx AppJaxx is a fast-growing marketing agency that partners with marketing firms, franchisors, business brokers, and B2B service providers to help them scale through LinkedIn lead generation, appointment-setting systems, and automated CRM workflows. By combining data, technology, and strategy, we deliver predictable and sustainable growth for our clients. As we continue to grow, were seeking a Vice President of Customer Service to lead our client experience initiatives, strengthen retention, and ensure every customer interaction reflects the high standards of the AppJaxx brand. Position Overview The Vice President of Customer Service will oversee all aspects of client success, support, and satisfaction. This role will be responsible for building scalable systems that enhance the customer experience, improve retention, and drive long-term relationships. The ideal candidate is a relationship-driven leader with a passion for client successsomeone who can blend empathy with strategy to create processes that consistently deliver exceptional service and measurable results. Key Responsibilities Lead and manage the customer service and client success teams to ensure world-class service delivery. Develop and implement customer experience strategies that enhance satisfaction, retention, and loyalty. Establish and monitor KPIs around response time, resolution rates, client satisfaction, and renewal metrics. Collaborate with Sales, Marketing, and Operations to align communication and service standards across the company. Build and optimize customer feedback systems to identify opportunities for improvement. Develop training programs and performance frameworks to enhance team skills and accountability. Handle escalated client issues and ensure swift, effective resolutions. Partner with leadership to design scalable service models that support company growth. Foster a culture of customer-centricity, ownership, and continuous improvement within the organization. #J-18808-Ljbffr
-
Chicago, IL, United States The University of Chicago Full timeBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. **Job Summary: ** The University of Chicago is seeking an Interim Associate Vice President of Facilities Services to provide transformational strategic direction and visionary planning for the stewardship of the University’s 217-acre...
-
Chicago, United States The University Of Chicago Full time**Job Summary:** The University of Chicago is seeking an Interim Associate Vice President of Facilities Services to provide transformational strategic direction and visionary planning for the stewardship of the University’s 217-acre campus, comprised of 170 buildings and 18 million gross square feet, as well as other domestic and international sites....
-
Vice President, Strategic Customer Partnerships
3 weeks ago
Chicago, IL, United States ComPsych Corporation Full timeAbout ComPsych ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and...
-
Chicago, United States The University of Chicago Full timeDepartment OPS Office VP Operations About the Department The Office of the Vice President for Operations supports the highest ambitions of the University’s teaching and learning, research, and engagement goals with the mandate to oversee enabling infrastructure of the University including the built environment, technology, and human resources...
-
Vice President Sales
3 weeks ago
Chicago, IL, United States Page Executive Full timeOverview Leading Commercial Transformation at a Leading Food Manufacturing Brand Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Member of the Executive Leadership Team About Our Client Our client for the Vice President of Sales opportunity is a global consumer packaged goods...
-
Chicago, Illinois, United States University of Chicago Full time $300,000 - $375,000DepartmentOPS Office VP OperationsAbout the DepartmentThe Office of the Vice President for Operations supports the highest ambitions of the University's teaching and learning, research, and engagement goals with the mandate to oversee enabling infrastructure of the University including the built environment, technology, and human resources organizations. In...
-
Senior Vice President of Business Services
3 weeks ago
Chicago, IL, United States EdFed Full timeSenior Vice President of Business Services Ensure all your application information is up to date and in order before applying for this opportunity. Job Category : Executive Support Services Requisition Number : SENIO001795 Posted: December 8, 2025 Full-Time On-site Location Kendall 7800 SW 117 Avenue Miami, FL 33183, USA The Senior Vice President of Business...
-
Securities Services Attorney
7 days ago
Chicago, IL, United States JPMorgan Chase Full timeSecurities Services Attorney Vice President The Legal Department at JPMorgan Chase manages legal and other risks, advises on products and services, interprets laws and regulations that impact the Firm, and advises the Firm on other matters. Our global team is made up of 2,000+ lawyers and legal professionals with reputations as thought leaders who deliver...
-
Associate Vice President, Event Strategy
3 weeks ago
Chicago, IL, United States KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC Full timeAbout the American College of Surgeons If your skills, experience, and qualifications match those in this job overview, do not delay your application. The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for...
-
Vice President, Associate General Counsel
2 weeks ago
Chicago, IL, United States Soteria Reinsurance Ltd. Full timeVice President, Associate General Counsel page is loaded## Vice President, Associate General Counsellocations: Full timeposted on: Posted Todayjob requisition id: 2120182## ## Job Description: Vice President, Associate General Counsel Summary The FMR LLC Legal Department has a unique opportunity for an innovative attorney to join our Asset Management...