Solution Architect

Join to apply for the Solution Architect role at Upstream Security 6 days ago Be among the first 25 applicants
Join to apply for the Solution Architect role at Upstream Security
Upstream Security is looking for a talented Solution Architect to join our North America team and focus on driving customer satisfaction as the front-line leader for handling technical and architectural inquiries regarding Upstream solutions, architecture, and integration with the customer ecosystem.
The ideal candidate will have a strong AI/ML, Cloud, Data management and Cybersecurity background, with sensitivity to customer needs and constraints and be able to independently manage multiple complex projects in parallel, driving them through to successful deliveries. The perfect match will have a strong ability to evangelize, think critically, multitask, and troubleshoot across various systems/areas, including tech support such as advanced AI/ML architecture, system detection configuration and assisting customers and partners.
You will have an excellent opportunity to join one of the most promising startups in cybersecurity and vehicle quality solutions for the automotive industry.
This role is full-time and is US-based, east coast, with a preference to Metro Detroit and/or Greater Boston area.
Communicate with prospects and customers to convey information concerning the technical and business benefits of Upstreams solutions and products.
Gather requirements, identify customer challenges, design solutions, conduct presentations and product demonstrations, run technical workshops, work with customers, partners, sales and customer success teams to conduct Proofs-of-Concept (POCs), technical/architectural engagements and product evaluations.
Lead design and implementation of GenAI cloud data management & security solutions involving multiple products integrating with multiple vendors, service providers, and OEM solutions.
Deliver professional and technical management following the best practices and established procedures through proactive communication, strategic advisory, technical project management, service reviews, escalation management and training.
Demonstrate high customer satisfaction levels and results; actively work to improve the overall customer and partners (MSSP, SIs, Technology partners) experience.
Answer RFx processes, define technical needs for POVs and deployments.
Build strong technical rapport by utilizing related skills and assisting with customer needs.
Evaluate customers' business needs, infrastructure, security and compliance requirements.
5+ years of experience in Solution Architect, sales engineering, pre-sales engineering or any other relevant role.
~ Bachelors degree in Computer Science or related field.
~ Demonstrated record of successfully supporting sales teams within the AI/ML, cloud, data management and cybersecurity domains, interfacing with CIOs / CISOs organizations and relevant stakeholders in the Automotive industry
~ Deep technical knowledge of AI/ML technologies, cloud, data management, cybersecurity domains and the ability to keep up with new technologies as they emerge
~ Training and product onboarding experience is a plus
~ Willingness to travel

All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law. Employment type Full-time

Job function Engineering and Information Technology
Industries Computer and Network Security
Sign in to set job alerts for Solutions Architect roles.
Technical Solutions Architect (Cloud Data, Life Science, ELN/LIMS) - US Remote
Principal Solutions Architect, Banking & Capital Markets
Senior Solutions Architect Engineer - GridBeats
Solution Architect - Application Modernization
Senior Solutions Architect II (Strategic Accounts & Partnerships)
Senior Solutions Architect II (Strategic Accounts & Partnerships)
Solution Architect Kinaxis RapidResponse (Maestro)
Solution Architect - Viator API Implementation
Consulting Field Solutions Architect - AI/Analytics - SLED
Principal Software Architect Energy & Grid Applications
Senior Applications Architect, Commerce and Web
Senior Architect - Commercial Life Sciences (Remote)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#