Restaurant F&B Manager

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
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The purpose of the Restaurant Manager is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding property Brand Standards in each outlet.
The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
• Work in a fast paced and customer service-oriented environment; Attend BEO, Staff and Food & Beverage Meetings.
• Analyze and monitor day-to-day operation reports, monthly and yearly financial statements, labor costs.
• Perform Special projects as necessary for the General Manager and/or Food and Beverage Director
• Handle planning and execution of hotel sponsored events as required.
• Taste food and beverage products from all areas, to ensure quality and consistency.
• Monitor F&B Computer POS systems; Assists in monitoring of cashier procedures.
• Handle Manager on Duty Responsibilities as required.
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Handle all customer inquiries in an appropriate and professional manner
• Maintain outlet scheduling and payroll.
• Organizing and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
• Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.
• Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
• Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
• Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing.
• Adheres to all company policies and procedures.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Perform any related duties as requested by manager.
• Assists other Restaurant Personnel when need.
Thorough knowledge of Food outlet operations including food and beverage, supervisory aspects, service techniques, and guest interaction.
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to operate beverage equipment, e.g., coffee maker.
• Minimum of 2-3 years as a Food & Beverage Supervisor and Hotel experience. must have Food & Beverage product and equipment knowledge.
through a crowded room on a continuous basis throughout the shift.
• Dental insurance
~ Disability insurance
~ Employee assistance program
~ Flexible spending account
~ Health insurance
~ Life insurance
~ Employee Food and Beverage Discounts


EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. xrczosw Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.