Operations planner

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
You’ll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. AWS Infrastructure Services (AIS) designs, delivers, and operates the global data-center fleet that powers every AWS service. Our servers, storage, networking, power, and cooling assets in more than 245 countries and territories. We tackle some of the world’s most complex supply-chain problems so our customers can innovate without limits.
The Senior S&OP Planner leads the AIS Demand & S&OP team inside the CDSA (Capacity Delivery, Supportability & Analytics) organization. You will own the 13-to-103-week server-material Demand Plan of Record (POR) and the 0-to-10-year data-center capacity POR. Your charter is to keep demand, supply, power, and financial plans in lock-step while building the automation and mechanisms that let AWS scale its GenAI and Core infrastructure faster, cheaper, and more sustainably. Success requires exceptional judgment, a builder’s mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.
Own the global S&OP cycle – Drive an end-to-end, monthly/quarterly cadence that aligns AWS demand signals with supply, power, and capital plans.
- Deliver a trusted demand signal – Produce a single source of truth that reconciles financial plans, sales & growth outlooks, NPI roadmaps, transition ramps, and prior POR commitments.
- Run executive planning forums – Frame one-way vs. Architect planning systems – Guide software teams in automating demand-, supply-, and scenario-planning workflows (e.g., own interim manual mechanisms until automation is in place.
- Build decision frameworks – Develop constrained-planning models that surface risks and levers under power, permitting, or component shortages.
- Measure what matters – Define KPIs and dashboards that quantify forecast accuracy, inventory turns, build-plan adherence, and capacity-delivery cycle time.
- Champion continuous improvement – Sponsor digital-transformation sprints that simplify processes, eliminate waste, and raise planning maturity across AIS.
About AWS
AWS values diverse experiences. Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.- Bachelor’s degree in Engineering, Mathematics, Computer Science, Supply-Chain, or related quantitative field.
- Knowledge of SQL and advanced Excel (or similar).
- 6+ years of core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management in supply-chain or cloud-infrastructure planning.- Proven planning expertise in demand forecasting, supply optimization, and/or S&OP for high-growth, capital-intensive businesses.
- Manufacturing-planning pedigree (electronics, CPG, automotive, or similar) and/or top-tier consulting experience in supply-chain transformation.
- Hands-on success implementing enterprise planning suites (Connect, o9, Infor, Manhattan).
- Track record of measurable improvements in forecast accuracy, inventory turns, or capacity-delivery cycle time.
- Experience governing $100M+ capital budgets and navigating power/permitting constraints for data centers.
- Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.