Principal Product Designer, Trust

Principal Product Designer, Trust Cash App Join to apply for the Principal Product Designer, Trust role at Cash App . It all started with an idea at Block in 2013. Initially built to take the pain out of peertopeer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Trust Design shapes the systems that make Cash App safe, transparent, and accessible. We design experiences that help customers feel confident in how their identity, access, and money are protectedwhether they're onboarding, verifying, transacting, or resolving issues. As a Principal Product Designer, you'll lead design across AInative experiences that define how trust, access, and identity function across the Cash App ecosystem. You'll explore how large language models (LLMs), automation, and intelligent systems can remove friction, strengthen safety, and build confidence for millions of userswithout compromising clarity or control. You'll partner with product, engineering, and machine learning teams to translate complex risk and compliance logic into simple, humancentered flows. You'll prototype new AIpowered interfaces, design identity and verification journeys, and help shape the broader strategy for how Cash App's trust infrastructure evolves. You'll also mentor and coach designers, raising the bar for systems thinking, visual craft, and execution. You Will Design for confidence and clarity, balancing customer safety, access, and autonomy in every experience. Create AInative experiences, designing for and with LLMs, automation, and contextaware systemstranslating their capabilities into intuitive and ethical products. Think systemically across complex domains like risk, identity, and security, bringing coherence to multisurface ecosystems. Deliver highcraft design, caring deeply about detailfrom motion and hierarchy to how systems scale seamlessly across platforms. Act as a mentor and multiplier, helping others grow through critique, modeling high craft, and instilling design principles that scale. Partner collaboratively with product, ML, data, and engineering to ship real outcomesnot just artifacts. You Have 12+ years of experience in product or UX design. A portfolio demonstrating impact in trust, identity, access, or safetyrelated products. Experience designing for AIdriven or automated systemswhere context, prediction, and user control intersect. Mastery in interaction, visual, and systems design, with proven ability to ship highimpact work. Fluency in LLM and agentic workflows, and curiosity about how AI reshapes product design. Exceptional storytelling and crossfunctional communication skills. A growth mindsetcurious, experimental, and adaptable to emerging tools and paradigms. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Zone A $251,600$377,400 USD Zone B $251,600$377,400 USD Zone C $251,600$377,400 USD Zone D $251,600$377,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple selfcustody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, were helping build a financial system that is open to everyone. #J-18808-Ljbffr