Call Center Specialist Spanish/English

3 weeks ago

East Providence RI, United States Spherion Full time

We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty.
Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement.

Answering inbound customer calls, emails, and chats promptly and professionally.
Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions.
Managing and resolving complex customer complaints and inquiries with patience and diplomacy.
Documenting all interactions and transactions accurately in the customer relationship management (CRM) system.
Following established communication procedures, guidelines, and policies.

High school diploma or equivalent.
Minimum of 1 year of experience in a customer service or call center environment.
Proficiency with standard office software (e.g., Microsoft Office Suite).
Experience with a major CRM system (e.g., Salesforce, Zendesk).
Associate's or Bachelor's degree a definite plus

Pay Rate: The expected hourly wage is $19/hr . Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE .
Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus . (Apply today by submitting your resume and a brief cover letter through our online portal We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

  • Call Center Specialist Spanish/English

    3 weeks ago

    East Providence, RI, United States Spherion Full time

    We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and...

  • Call Center Representative

    4 weeks ago

    East Hartford, United States First Choice Health Centers Full time

    Call Center Representative - Bilingual English Spanish First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with...

  • Call Center Representative

    4 weeks ago

    East Hartford, United States First Choice Health Centers Full time

    Call Center Representative - Bilingual English SpanishFirst Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with...

  • Call Center Representative

    2 weeks ago

    East Hartford, United States First Choice Health Centers Full time

    First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through...

  • Call Center Representative

    6 days ago

    East Hartford, CT, United States First Choice Health Centers Full time

    First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through...

  • Call Center Representative

    5 days ago

    East Hartford, CT, United States First Choice Health Centers Full time

    First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through...

  • Call Center Representative

    4 days ago

    East Hartford, CT, United States First Choice Health Centers Full time

    First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through...

  • Call Center Representative

    1 week ago

    East Hartford, CT, United States First Choice Health Centers Full time

    First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through...

  • Remote Bilingual Call Center Representative | Spanish-English

    2 weeks ago

    Providence, RI, United States MCI Full time

    Job Opportunity MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time bilingual call center...

  • Remote Bilingual Call Center Representative | Spanish-English

    2 weeks ago

    Providence, RI, United States MCI Full time

    Job Opportunity MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time bilingual call center...