Field Service I Technician

Field Service I Technician
Type: Full-Time
# Field Service
If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards.
 

Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.
Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
Showcasing strong customer communication and satisfaction skills.
Maintaining the performance of assigned machines.
Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets.

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
 
In accordance with applicable law, we are providing the anticipated rate for this role : $19.00 - $26.31 hourly.
 
Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel (valid driver's license and acceptable driving record necessary).
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. S. patents granted for 41 consecutive years. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at


Where Talent Fosters Innovation.


Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.



Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. Employee referral bonus
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Based on weekly patent counts issued by United States Patent and Trademark Office.
Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.


The Company will not pursue or support visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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