Vice President, Head of Payments

Vice President, Head of Payments CIBC US
Join to apply for the Vice President, Head of Payments role at CIBC US.
Were building a relationshiporiented bank for the modern world. Champion the modernization of payments platforms, drive digital transformation, and lead the endtoend payments lifecyclefrom product innovation to technology enablement and operational excellence.
Payments P&L in partnership with the business.
Commercial Banking, Commercial Real Estate (CRE), U.Treasury Management, Private Banking and Digital, Private Wealth, Capital Markets, and Corporate and Investment Banking to deliver cuttingedge payment capabilities that fuel growth and enhance the client experience.
Serve as a visible external representative for CIBCs payments capabilities, participating in relevant industry boards and committees, and educating senior leadership on market trends and opportunities.
Lead an integrated payments strategy across product, technology, and operations to meet or exceed industry standards.
Drive payments modernization through digital transformation, operational resilience, and clientfocused innovation.
Represent CIBC as an industry leader in payments forums and regulatory engagements.
Build strong, trustbased relationships with internal business partners and act as connector and advisor through joint planning and integrated teams.
Treasury Management, integrate client feedback, and align U.S. and Global Money Operations.
Manage external partnerships (networks, vendors, FinTechs) to enhance capabilities and ensure feedback loops for improvement.
Establish and maintain policies, procedures, and controls to minimize operational, technical, and fraud risks across U.S. and international regulations (AML, KYC, data protection).
Oversee risk management, regulatory reporting, audit support, business continuity, and interactions with regulators and internal risk partners.
Oversee payments operations to ensure efficient, accurate, and timely processing through automation and process optimization.
Manage TI&I U.Implement and monitor SLAs, ensure robust business continuity plans, and set targets for unit cost, throughput rates, resiliency, and productivity.
Own the payments platform: oversee lifecycle, performance, product vision, roadmap, and delivery for all payment rails and infrastructure.
Lead payments product management team, organize by payment type and ensure transparent cost models.
Direct payments operations: manage transaction processing, exception handling, settlement, reconciliation, and client support.
Manage vendor and FinTech relationships, optimize buildvsbuy decisions for speed, differentiation, and economics.
RTP, FedNow, APIs, AI fraud detection, ISO 20022).
Use data analytics for decisionmaking: drive continuous improvement, cost analysis, and financial modeling to support business cases and pricing.
Establish and track KPIs to ensure platform, technology, and operations meet performance, cost efficiency, and client satisfaction goals with cost transparency.
Proven leadership of large, diverse, crossfunctional teams (platform, technology, operations).
~ Advanced understanding of payments risks, controls, and compliance (AML, KYC, data protection).
~ payment hubs, realtime payments, ISO 20022).
~ Track record leading major transformation initiatives (platform modernization, realtime payments, API services).
~ Strong business and financial acumen (cost modeling, P&L partnership, unit economics).
~ Advanced project planning and process management skills to prioritize and execute roadmaps across functions.
~ Financial industry knowledge to interpret market, regulatory, and business practices for strategic decisions.
~ Competitive salary of $400,000 $700,000, plus incentive compensation plan and discretionary bonus.
Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and other insurance plans.
Paid Time Off, including sick leave, parental leave, vacation, holidays, and 401(k) matching.
Access to technology toolkit, innovation spaces, and purposedriven culture with tailored growth opportunities.
Legal eligibility to work at the specified location(s) is required; work or study permits may be necessary.
simulation, coding, MS Office).