Digital Performance Consultant

At FordDirect, our emphasis on diversity is much more than words. THE DIVERSITY OF OUR TEAM DRIVES US, INSPIRES US, AND MAKES US PROUD TO CALL FORDDIRECT HOME.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email FDHR@forddirect.This is a field-based position and target candidates must CURRENTLY reside in the INDIANAPOLIS territory.
The Digital Performance Consultant (DPC) is a field-based position and is the single point of contact for the Ford and Lincoln Dealers for FordDirect's suite of dealer products and services.
The primary role of the DPC is to consult our Ford and Lincoln Dealers on all aspects of the digital landscape and ensure they are aware of and optimizing FordDirect's products and services, driving the success of their digital footprint.
The Digital Performance Consultant provides digital product and services coaching and customer support to an assigned group of Ford and Lincoln Dealers via in-person dealer visits , targeted marketing, and regional meetings.
The ideal candidate will have a proven track record of exceeding sales goals, managing financials and territory management in a B2B environment and knowledge of dealership operations (New/Used Sales, Service and Parts, Dealership workflows).
Consult Dealers on product offering, utilization, and performance via in-person dealer visits and targeted marketing.
# Assess and analyze Dealer digital market strategies, tactics, and performance in preparation for Dealer consultation.
# Provide coaching to dealership team members to improve performance and utilization of FordDirect's products and services.
# Manage financials for assigned territory including revenue goals, actuals, profitability, and handling dealer billing inquiries.
# Participate in knowledge share and training activities.

% Travel Required (Approximate) : Qualifications At FordDirect, we believe in diversity as a strength. Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.
Digital marketing (5+ years).
Experience working with automotive retail team members (5+ years).
Direct solution selling experience (5+ years) preferably to automotive dealers.
Experience with CRM systems and recording sales activity.
Financial management experience (i.e., A positive approach to serving customers and providing exceptional customer service.
Ability to demonstrate good judgment, high ethics, and project a professional image.
Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
Bachelor's degree in Marketing, Technology, or equivalent combination of work experience and education
Benefits and Pay: Target Base Salary Range is $85K-$100K. Benefits include medical, dental, vision, and ancillary benefits like pet insurance and legal services, and Summer Days on Fridays. We offer 401(k) retirement plan with an employer match; generous holidays and paid time off, including paid time off between Christmas and New Year's Day and paid time off to volunteer and serve your community. Employees are also able to participate in our Diversity & Inclusion council and Women of FordDirect resource groups and a variety of teambuilding and employee events
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