Commercial Service Account Manager

1 week ago


Willowbrook, Illinois, United States United Technologies Full time
Commercial Service Account Manager
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC portfolio. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. As the, Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.
This role is a great fit for you excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Experienced seller in attracting new customers as well as building share value with existing customers
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Establishing and building credibility with knowledge of Carrier products/solutions
Strong ability to develop and sustain customer relationships
Ability to consistently achieve sales metrics and Annual Targets
To effectively negotiate service agreement renewals when required

2+ Years of Commercial HVAC Sales.
~ Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms
~ Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
Previous experience in selling service agreements
Self-motivated and able to manage many simultaneous projects and responsibilities

#All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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