Area Director

Area Director – Popeyes

Location:
Oklahoma – Multi-Unit / 5-Market Area Position Type: Full-Time Travel: Extensive travel between assigned locations required Position Overview The Area Director is responsible for leading the overall performance and operational success of multiple Popeyes restaurants across five Oklahoma markets . This position provides strategic leadership to General Managers and restaurant teams while maintaining accountability for sales growth, labor management, food cost, profitability, guest experience, team development, and operational execution . The ideal candidate is a hands-on, results-driven leader who understands that strong restaurant performance comes from developing great people, maintaining operational standards, controlling costs, and creating an exceptional guest experience. This role requires a leader who is comfortable traveling frequently between locations and can effectively manage multiple restaurants, markets, and leadership teams while maintaining consistent standards and accountability.

Key Responsibilities
Sales & Profitability Develop and execute strategies to drive sales growth and profitability across all assigned restaurants. Analyze sales trends, traffic, average check, promotions, and local market opportunities. Establish clear sales goals and hold General Managers accountable for achieving results. Identify underperforming restaurants and develop action plans to improve performance. Monitor restaurant-level P&L performance and ensure financial targets are met. Labor Management Maintain accountability for labor percentage, staffing levels, scheduling, and productivity . Ensure restaurants are appropriately staffed based on sales volume and business needs. Coach General Managers on effective scheduling and labor-management practices. Monitor overtime, manager hours, staffing gaps, and productivity. Develop strategies to improve retention and reduce unnecessary labor costs. Food Cost & Inventory Maintain accountability for food cost, waste, portion control, inventory, and ordering practices . Review food-cost performance and identify opportunities for improvement. Ensure proper inventory controls and accurate food ordering. Hold restaurant leadership accountable for minimizing waste, theft, and unnecessary food expenses. Ensure adherence to Popeyes food preparation, quality, and safety standards. Operational Excellence Ensure consistent execution of Popeyes operational standards across all assigned restaurants. Conduct regular restaurant visits, operational audits, and performance reviews. Maintain accountability for speed of service, food quality, cleanliness, guest service, and overall restaurant execution . Identify operational gaps and implement corrective action plans. Ensure restaurants are properly prepared for inspections, promotions, and high-volume periods. Lead by example and maintain a strong presence in the restaurants. Scorecards & Performance Management Own the overall performance of the assigned area and regularly review restaurant scorecards and key performance indicators . Track sales, labor, food cost, profitability, guest satisfaction, operational metrics, staffing, and other key performance indicators. Establish measurable goals and timelines for improvement. Conduct regular performance reviews with General Managers. Recognize high-performing teams while addressing performance issues quickly and effectively. Create accountability at every level of the organization. Leadership & Team Development Recruit, train, coach, and develop high-performing General Managers and restaurant leadership teams. Build a strong leadership pipeline and identify future management talent. Establish clear expectations and provide consistent coaching and feedback. Develop General Managers to become strong business leaders who understand their restaurant’s financial and operational performance. Create a culture of accountability, teamwork, urgency, and continuous improvement. Recognize and reward team members who deliver exceptional results. Guest Experience & Brand Standards Ensure every restaurant delivers a consistent, high-quality Popeyes guest experience. Monitor guest feedback, complaints, and satisfaction trends. Address recurring guest concerns and develop solutions to improve overall satisfaction. Ensure compliance with Popeyes brand standards, food safety requirements, and company policies. Area Accountability The Area Director will be directly accountable for the overall performance of theassigned restaurants, including: Sales & Sales Growth Restaurant-Level Profitability Labor Cost & Productivity Food Cost & Inventory Control Guest Satisfaction Operational Scorecards Speed of Service Food Quality Cleanliness & Restaurant Standards Employee Retention & Staffing Manager Development Food Safety & Compliance Overall Restaurant Execution Tra