Client Services Rep/Office Services

3 weeks ago

Salt Lake City UT, United States Russell Tobin Full time

Customer Support/Account Rep
Remote to Start: Kick off your journey with us from home All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in the office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.
We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Addressing incoming phone calls with a high degree of accuracy and efficiency.
# Providing support on cash management products, online services, and general financial inquiries.
# Multi-tasking and adjusting quickly to changes in a busy financial service center.

Preference for a College Degree or Previous Contact Center Experience.
# Highly professional, career-driven, and committed to delivering world-class service.
# Opportunity to work with a reputable financial institution.
# Be part of a team dedicated to delivering excellence in client service.

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