Certified Medical Assistant

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Duke Nursing Highlights:

Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle
Relocation Assistance (based on eligibility)

Certified Medical Assistant - Duke Primary Care - Sweetwater, 8am-5pm, FT
CMA license

required- Level I, II and III- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA; BLS

A

s a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

The

Certified Medical Assistant

functions as an integral member of the interdisciplinary healthcare team in providing direct patient care.

The Certified Medical Assistant

performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly
Work Performed
Responsibilities:
The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures
Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and no n-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record
Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level dis infection and sterilization of medical instruments, telephoning prescript ions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed
Performs other clinical functions as delegated and supervised by the physician
Administrative responsibilities:
The CMA greets patients, answers telephones, schedules appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copay s and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees
Knowledge, Skills and Abilities
Good customer service skills
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required
Working knowledge of sterile techniques and special procedures that are applicable to work performed
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting
Working knowledge of infection control procedures and safety precautions
Age specific competencies
Daily clinic preparation process; registration, scheduling, charge posting, order entry
Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills, medical terminology Levels II and III
Ability to independently seek out resources and work collaboratively
Level Characteristics- N/A
Minimum Qualifications
Education
Level I -- Graduation from accredited Medical Assistant program, preferred
Medical assistant license is required
High school or GED graduation required
Level II --

Graduation from a medical assistant program accredited

by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required
Experience
Level I -- No experience required
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting

Note:

1 year of experience will be provided for an Associates degree in Medical Assisting. General Ladder

Statement: In addition to the education and experience noted, applicants must meet all requirem ents set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications:Level I, II, III-- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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