Concierge-PT/AFTERNOON

4 weeks ago

Clinton Township MI United States Rose Senior Living Clinton Township Full time
When you work at Rose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life

Rose Senior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community

Here are a few of the daily responsibilities of a Concierge:

Provide ongoing telephone coverage.
Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
Prepare maintenance work orders as requested by residents and staff
Assist the Business Office Manager with projects/assignments.

Hours work will be every other Weekend 2PM-8PM Starting hourly rate will be $16.00

Here are a few of the qualifications we need you to have:

High school diploma or general education degree (GED) required
Familiarity with Microsoft Office Suite products
Must demonstrate excellent telephone communication skills

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

· We greet you warmly, by name and with a smile.
· We treat everyone with courteous respect.
· We anticipate your needs and act accordingly.
· We listen and respond enthusiastically in a timely manner.
· We hold ourselves and one another accountable.
· We make you feel important.
· We embrace and value our differences.
· We ask, “Is there anything else I can do for you?”
· We maintain high levels of professionalism, both in conduct and appearance, at all times.
· We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

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