Technical Support Representative

3 weeks ago

Pembroke Pines FL United States Teleperformance USA Full time
Category : Technical Support

About TP

 

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

 

Teleperformance and You

 

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

  

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

 

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit

 

This position will be based on-site at our North Lauderdale, Florida location.

 

Your Responsibilities

 

As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.

  • Provide front line, first level, technical assistance for consumers
  • Supporting Client specific high speed internet services delivering an exceptional customer experience
  • Resolve technical problems, within a fast paced, customer facing environment
  • Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
  • Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
  • Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
  • Demonstrate advanced product knowledge and he ability to solve customer issues.
  • Resolve customer issues on the first call as frequently as possible.
  • Open and manage trouble ticket system for user issues, Data Network, OS issues.
  • Be patient, courteous and friendly with customers at all times.
  • Demonstrate a positive attitude.
  • Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
  • Adhere to all work schedule assignments.
  • Abide by and support management directives and adhere to all Teleperformance policies.

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

Teleperformance is an Equal Opportunity Employe

  • Technical Support Representative

    3 weeks ago

    Pembroke Pines, United States Teleperformance USA Full time

    Category : Technical Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Admissions Representative

    1 week ago

    Pembroke Pines, United States Florida Technical College Full time

    Job DescriptionJob DescriptionThe Admissions Representative is responsible for all recruiting functions as well as promoting NUC University as a school of choice to interested candidates. Additionally, the Admissions Representative is responsible for the generation of prospective inquiries by attending a variety of events and ensuring candidates are properly...

  • Admissions Representative

    1 month ago

    Pembroke Pines, United States Florida Technical College Full time

    Job DescriptionJob DescriptionThe Admissions Representative is responsible for all recruiting functions as well as promoting NUC University as a school of choice to interested candidates. Additionally, the Admissions Representative is responsible for the generation of prospective inquiries by attending a variety of events and ensuring candidates are properly...

  • Coordinator 1, Technical Product Sales Support

    3 weeks ago

    Pembroke Pines, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Product Support Representative- PSR

    2 weeks ago

    Pembroke Pines, United States Linder Industrial Machinery Full time

    This position is for the Miami area. Expand Linder's presence in assigned territory, providing product support to customers, and increase product support revenue. Promote Linder's "all makes" products and demonstrate by actions that the PSR and Linder are solutions providers. Responsibilities: Increase Parts and Service Sales opportunities in assigned...

  • Product Support Representative- PSR

    1 month ago

    Pembroke Pines, United States Linder Industrial Machinery Company Full time

    Job DescriptionJob DescriptionThis position is for the Miami area.Expand Linder’s presence in assigned territory, providing product support to customers, and increase product support revenue. Promote Linder’s “all makes” products and demonstrate by actions that the PSR and Linder are solutions providers.Responsibilities:Increase Parts and Service...

  • Technical Support Representative

    4 weeks ago

    United, United States Xactus Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Information Technology DescriptionWHO WE ARE: Xactus (pronounced...

  • Technical Support Representative

    1 month ago

    United, United States Xactus Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Information Technology DescriptionWHO WE ARE: Xactus (pronounced...

  • Technical Support Representative

    3 weeks ago

    Brownsville, TX, United States Teleperformance USA Full time

    Category : Technical SupportAbout TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Lecturer in Theatre Arts/Technical Director and Lighting Designer

    1 month ago

    Pembroke Pines, Florida, United States University of North Carolina at Pembroke Full time

    Division Academic AffairsDepartment English, Theatre & Languages (Office)Working Title Lecturer in Theatre Arts/Technical Director and Lighting Designer - 2758Vacancy Type Non-Tenure Track FacultyMin T/E RequirementsMA or MFA in theatre arts or other related field is required.FTE 1Recruitment Range Commensurate with Education and ExperienceAnticipated Hiring...

  • Member Service Representative

    6 days ago

    Pembroke Pines, United States National Employee Benefits Administrators, Inc. Full time

    Job DescriptionJob DescriptionMember Service RepresentativesWe are looking for positive and highly motivated individuals to become an integral part of our team. The ideal candidates will be detail-oriented, quality-focused, and able to retain and build on a wealth of information related to Healthcare. Excellent communication, computer and problem-solving...

  • Insurance Customer Service Representative

    4 weeks ago

    Pembroke Pines, United States Propel Personnel Full time

    Job DescriptionJob DescriptionInsurance Customer Service Representative - RemoteJob OverviewWe are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to...

  • Technical Product Support Representative

    17 hours ago

    Bloomington, MN, United States The Toro Company Full time

    Who Are We? The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and...

  • Customer Service Representative

    2 weeks ago

    Pembroke Pines, United States U-Haul Full time

    Location: 2033 S State Rd 7, West Park, Florida 33023 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Peer Support Specialist

    1 month ago

    Pembroke Pines, United States WestCare Foundation Full time

    Peer Support Specialist Job Details Job Location Pembroke Pines 1633 Poinciana Drive - Pembroke Pines, FL Position Type Full Time Education Level High School Salary Range $19.23 - $19.23 Hourly Job Category Nonprofit - Social Services Description Position Summary: The Peer Support Specialist assists individuals with substance...

  • Peer Support Specialist

    1 month ago

    Pembroke Pines, United States WestCare Foundation Full time

    Peer Support Specialist Job Details Job Location Pembroke Pines 1633 Poinciana Drive - Pembroke Pines, FL Education Level High School Salary Range $19.81 - $19.81 Hourly Job Category Nonprofit - Social Services Description Position Summary: The Peer Support Specialist assists individuals with substance abuse and/or mental health...

  • Admissions Representative

    1 week ago

    Pembroke Pines, United States US Academy - West Palm Beach Full time

    Job DescriptionJob DescriptionWe're Looking For: Someone with tenacity, passion, discipline and grit to join our team as an Admissions Professional at our Pembroke Pines campus. To Do What: You will help prospective students be successfully admitted to our school. You will receive and make calls to prospective students and take them on fun, interactive...

  • Hyper Wellness Representative

    1 month ago

    Pembroke Pines, United States Restore Full time

    Here is your chance to work at Restore Hyper Wellness, one of the fastest-growing companies in America. We coined the phrase Hyper Wellness™ because it exemplifies our approach: offer cutting edge services that have shown results, strive to make our customers feel better every time they visit, and hyper stimulate the body's natural defense mechanisms. For...

  • Hyper Wellness Representative

    1 month ago

    Pembroke Pines, United States Restore Full time

    Here is your chance to work at Restore Hyper Wellness, one of the fastest-growing companies in America. We coined the phrase Hyper Wellness™ because it exemplifies our approach: offer cutting edge services that have shown results, strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms....

  • Peer Support Specialist

    4 weeks ago

    Pembroke Pines, Florida, United States WestCare Foundation Full time

    Peer Support SpecialistJob DetailsJob Location Pembroke Pines 1633 Poinciana Drive - Pembroke Pines, FL Position Type Full Time Education Level High School Salary Range $ $19.23 Hourly Job Category Nonprofit - Social Services DescriptionPosition Summary:The Peer Support Specialist assists individuals with substance abuse and/or mental health diagnoses....