IT Support Technician

1 week ago

Desoto TX United States Brooksource Full time
*IT Support Technician *

Holiday/Peak Seasonal Support

*October 28th - December 23rd Onsite*

40+ hours/week

$25/hr with Completion Bonus

Brooksource is seeking IT Support Technicians to join our Fortune 500 client for the upcoming Holiday Season. If you are looking to gain valuable skills to grow your career in technology, this team is a great fit. In this role you will work within a collaborative environment to diagnose, troubleshoot and resolve system and network issues that make a big impact.

*Responsibilities:*

*Incident Resolution*

· Resolve first level service calls in a timely, accurate, and professional manner.

· Assist in the investigation of issues and with the delivery of an appropriate remedy and response.

· Respond to identified performance issues.

· Follow established operational processes and procedures and uses the Enterprise tools available.

· Evaluate documents, prioritize, and resolve support calls.

· Maintain knowledge of production system resolution procedures by reviewing new or updated knowledgebase entries to ensure readiness to execute.

· Logs and tracks issues using an automated Service Management System.

· Interact and collaborate with various corporate departments and store personnel.

*System Support*

· Monitor system activity and inform team and manager of any perceived trends, positive or negative, in calls being received.

· Create and Monitor vendor service calls.

· Develop an understanding and knowledge of the operating environments, policies, and procedures.

· Perform routine and regular preventative maintenance.

· Provide support in development and maintenance of operational procedures.

· Accept, sets up, and test new hardware, peripherals, and software.

· Adhere to procedural and security standards.

· Administer asset inventory management.

*Devices Used in Client Environment*

· Windows PC's and Laptops

· Windows Tablets

· Touchscreen monitors

· Zebra TC8000's and WT6000's w/RS5000 ring scanners

· HP printers

· Zebra & Datamax label printers

· In-building network hardware & AP's (Cisco)

· Bluetooth and tethered hand scanners

· Chromebox thin clients

· Android tablets

*Minimum Requirements:*

· 1-year IT troubleshooting experience (or equivalent educational coursework/certification programs)

· Excellent problem-solving skills

· Basic technical understanding of the various hardware, software and networking systems being supported.

· Ability to work as part of a team as well as independently

· Excellent communication and organization skills.

*About Eight Eleven Group*

Eight Eleven Group provides equal employment opportunities (EEO)to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Type: Contract

Pay: $22.00 - $25.00 per hour

Expected hours: 40 – 60 per week

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Evening shift
* Night shift

Application Question(s):
* This position starts on October 28th. Are you willing to commit to a role that starts on that date?

Experience:
* Help desk: 1 year (Preferred)
* Windows: 1 year (Preferred)

Ability to Commute:
* DeSoto, TX 75115 (Required)

Ability to Relocate:
* DeSoto, TX 75115: Relocate before starting work (Required)

Work Location: In person

  • Information Technology Support Technician

    1 month ago

    DeSoto, United States Brooksource Full time

    IT Support Technician Holiday/Peak Seasonal SupportOctober 28th - December 23rd (Completion Bonus included)40+ hours/week Onsite in Desoto, TexasBrooksource is seeking IT Support Technicians to join our Fortune 500 client for the upcoming Holiday Season. If you are looking to gain valuable skills to grow your career in technology, this team is a great fit....

  • Information Technology Support Technician

    1 week ago

    desoto, United States Brooksource Full time

    IT Support Technician Holiday/Peak Seasonal SupportOctober 28th - December 23rd (Completion Bonus included)40+ hours/week Onsite in Desoto, TexasBrooksource is seeking IT Support Technicians to join our Fortune 500 client for the upcoming Holiday Season. If you are looking to gain valuable skills to grow your career in technology, this team is a great fit....

  • Information Technology Support Technician

    1 month ago

    DeSoto, United States Brooksource Full time

    IT Support Technician Holiday/Peak Seasonal SupportOctober 28th - December 23rd (Completion Bonus included)40+ hours/week Onsite in Desoto, TexasBrooksource is seeking IT Support Technicians to join our Fortune 500 client for the upcoming Holiday Season. If you are looking to gain valuable skills to grow your career in technology, this team is a great fit....

  • IT Support Specialist

    7 days ago

    Desoto, United States Brooksource Full time

    IT Support Technician Job DescriptionWe are seeking a skilled IT Support Technician to join our team at Brooksource. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients, troubleshooting and resolving system and network issues, and maintaining a collaborative environment.Responsibilities:Provide...

  • IT Support Technician

    4 days ago

    Raleigh, NC, United States V R Della IT Services Private Limited Full time

    *Role: IT Regional Support Technician **Duration: Ongoing Onsite**Location: Greater Raleigh/Durham, NC area.**Mode of interview: Zoom**No of rounds of interview: 3Pay rate: $37/hr**Required Skills and Experience*• Associate degree or equivalent work experience is required• At least 3 years’ experience in a customer-facing role supporting a Windows...

  • Desktop Support Specialist

    7 days ago

    Desoto, United States Brooksource Full time

    Job Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our team at Brooksource. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Responsibilities:Provide technical support and assistance to clients via phone,...

  • Fleet Support Technician IV

    1 day ago

    , TX, United States Rivian Full time

    About RivianRivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric vehicles. Our mission is to empower people to explore the world without limits, while protecting the environment for future generations.Job SummaryWe're seeking a highly skilled Fleet Support Technician IV to join our team. As a key member...

  • IT Support Specialist

    3 weeks ago

    DeSoto, Texas, United States Brooksource Full time

    IT Support TechnicianBrooksource is seeking a skilled IT Support Technician to join our team for the upcoming Holiday Season. As a key member of our technical support team, you will play a critical role in ensuring the smooth operation of our client's systems and networks.Responsibilities:Resolve first-level service calls in a timely and professional...

  • IT Support Specialist

    1 week ago

    DeSoto, Texas, United States Brooksource Full time

    IT Support TechnicianBrooksource is seeking a skilled IT Support Technician to join our team for the upcoming Holiday Season. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients.Key Responsibilities:Provide timely and accurate resolution to first-level service calls.Investigate and resolve...

  • Technician

    4 months ago

    DeSoto, United States Marten Transport Full time

    We are urgently hiring Diesel Mechanics-Technicians Join Our Team, we provide fleet maintenance services that is hands on for Kenworth, Peterbilt, Freightliner, Detroit, & Cummins. Our mechanics/technicians value opportunities and further development that offers advancement and a career. What we can offer you! Pay Range $22 to $37 (Based on location,...

  • Dialysis Technician Position

    3 weeks ago

    , NC, United States Healthcare Support Full time

    Dialysis Technician Job DescriptionHealthcare Support is seeking a skilled Dialysis Technician to join our team for a travel assignment in Raleigh, North Carolina.Job Requirements:Specialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalShift: 12 hours, daysEmployment Type: TravelWe offer a competitive package, including up to $500 travel...

  • Dialysis Technician Position

    3 weeks ago

    , WI, United States Healthcare Support Full time

    Dialysis Technician Job DescriptionHealthcare Support is seeking a skilled Dialysis Technician to join our team for a travel assignment in Madison, Wisconsin.Job Requirements:Specialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalShift: 12 hours, daysEmployment Type: TravelWe offer a competitive package, including up to $500 travel...

  • Dialysis Technician

    3 weeks ago

    , CO, United States Healthcare Support Full time

    Job Title: Dialysis Technician - Travel PositionHealthcare Support is seeking a skilled Dialysis Technician to join our team for a travel assignment in Greeley, Colorado.Job Summary:Specialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelWe offer a competitive compensation package, including up to $500 travel reimbursement,...

  • Dialysis Technician Position

    2 weeks ago

    , MO, United States Healthcare Support Full time

    Dialysis Technician Job DescriptionHealthcare Support is seeking a skilled Dialysis Technician to join our team for a travel assignment in Missouri.Job Requirements:Specialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalShift: 12 hoursEmployment Type: TravelWe offer a competitive package, including up to $500 relocation reimbursement,...

  • Dialysis Technician Position

    2 weeks ago

    , NH, United States Healthcare Support Full time

    Dialysis Technician Job DescriptionHealthcare Support is seeking a skilled Dialysis Technician to join our team for a local contract job in Lebanon, New Hampshire.Job RequirementsSpecialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: Local ContractWe offer a competitive...

  • Surgical Technician Position

    3 weeks ago

    , OH, United States Healthcare Support Full time

    Surgical Technician Job OpportunityHealthcare Support is seeking a skilled Surgical Technician to join their team for a travel assignment in Cincinnati, Ohio.Job DetailsSpecialty: Surgical TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 10 hours, days, nightsEmployment Type: TravelPerks and BenefitsUp to $500...

  • Dialysis Technician

    3 weeks ago

    , OH, United States Healthcare Support Full time

    Travel Dialysis Technician Job OpportunityHealthcare Support is seeking a skilled Dialysis Technician to join our team for a travel assignment in Ohio.Job DetailsSpecialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 36 hours per weekShift: 12 hours, flexibleEmployment Type: TravelPerks and BenefitsUp to $500 travel...

  • Dialysis Technician

    3 weeks ago

    , WI, United States Healthcare Support Full time

    Travel Dialysis Technician Job OpportunityHealthcare Support is seeking a skilled Dialysis Technician to join our team for a travel assignment in Wisconsin.Job DetailsSpecialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 36 hours per weekShift: 12 hours, daysEmployment Type: TravelPerks and BenefitsUp to $500 travel...

  • Surgical Technician Travel Position

    1 week ago

    , IL, United States Healthcare Support Full time

    Job Title: Surgical Technician Travel PositionHealthcare Support is seeking a skilled Surgical Technician to join their team for a travel assignment in a top-rated healthcare facility.Job Summary:Specialty: Surgical TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelPerks: Competitive pay, travel reimbursement, overtime and loyalty...

  • Travel Dialysis Technician

    4 weeks ago

    , OH, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled Dialysis Technician to join their team on a travel assignment in a chronic setting.Job DetailsSpecialty: Dialysis TechnicianDiscipline: Allied Health ProfessionalAssignment Type: TravelShift: 12 hours, daysHours per Week: 36Duration: 13 weeksPerks: Up to $500 relocation reimbursement, reimbursement for...