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ER Case Manager

3 months ago

Hollywood FL United States Memorial Healthcare System Full time

Location:

Pembroke Pines, Florida

We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join .

Learn more below.

Summary:

Works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and patient records. Identifies and resolves barriers that hinder effective patient care actively involved in the discharge planning process.

Responsibilities:

Performs ongoing chart review to identify actual or potential issues, which may include service delivery, patient outcomes, and satisfaction, compliance, cost, and reimbursement.Participates in discharge planning, including coordinating patient transfers to other facilities and coordinating community resources. Provides discharge education and resource referrals to patients.Monitors patient and family satisfaction. Responds to questions and complaints from patients, family members, and payers regarding care.Consults with Physicians' and multidisciplinary teams regularly to evaluate the patient's status and appropriateness of medical care, including admission, length of stay, transfer, and discharge.Makes appropriate referrals to Social Workers and identifies appropriate hospice candidates and communicates with a physician regarding options.May collect and assesses data to identify quality trends or actual sources of risk to patients and employees. Collaborates with multidisciplinary team and committees concerning quality outcomes.

Competencies:

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, DISCHARGE PLANNING CLINICAL EFFECTIVENESS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK

Education and Certification Requirements:

Accredited Program: Nursing (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required.Required Work Experience: Minimum one (1) year experience.Other Information: Additional Education Info: Graduate of an accredited Registered/Professional Nursing Program or MSW degreeAdditional Credential Info: Basic Life Support (BLS) Healthcare Provider required upon hire.

Working Conditions and Physical Requirements:

  • Bending and Stooping = 0%
  • Climbing = 0%
  • Keyboard Entry = 80%
  • Kneeling = 0%
  • Lifting/Carrying Patients 35 Pounds or Greater = 40%
  • Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
  • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
  • Lifting or Carrying > 75 lbs Non-Patient = 0%
  • Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
  • Pushing or Pulling 26 - 75 lbs Non-Patient = 60%
  • Pushing or Pulling > 75 lbs Non-Patient = 0%
  • Reaching = 60%
  • Repetitive Movement Foot/Leg = 0%
  • Repetitive Movement Hand/Arm = 80%
  • Running = 0%
  • Sitting = 80%
  • Squatting = 0%
  • Standing = 80%
  • Walking = 80%
  • Audible Speech = 80%
  • Hearing Acuity = 80%
  • Smelling Acuity = 0%
  • Taste Discrimination = 0%
  • Depth Perception = 80%
  • Distinguish Color = 60%
  • Seeing - Far = 80%
  • Seeing - Near = 80%
  • Bio hazardous Waste = 60%
  • Biological Hazards - Respiratory = 60%
  • Biological Hazards - Skin or Ingestion = 60%
  • Blood and/or Bodily Fluids = 60%
  • Communicable Diseases and/or Pathogens = 60%
  • Asbestos = 0%
  • Cytotoxic Chemicals = 0%
  • Dust = 60%
  • Gas/Vapors/Fumes = 60%
  • Hazardous Chemicals = 60%
  • Hazardous Medication = 40%
  • Latex = 60%
  • Computer Monitor = 80%
  • Domestic Animals = 60%
  • Extreme Heat/Cold = 0%
  • Fire Risk = 0%
  • Hazardous Noise = 0%
  • Heating Devices = 0%
  • Hypoxia = 0%
  • Laser/High Intensity Lights = 0%
  • Magnetic Fields = 0%
  • Moving Mechanical Parts = 0%
  • Needles/Sharp Objects = 60%
  • Potential Electric Shock = 0%
  • Potential for Physical Assault = 60%
  • Radiation = 0%
  • Sudden Decompression During Flights = 0%
  • Unprotected Heights = 0%
  • Wet or Slippery Surfaces = 60%

Shift:

Days

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call (M-F, 8am-5pm) or email