Service Desk Associate

3 weeks ago

Bartlesville OK United States TEKsystems Full time

Shift:

Must be open to weekdays and weekend work.

Required Experience:

  • 6+ months IT experience or equivalent education experience (CompTIA A+ certified or Computer Science Degree)
  • Eagerness to learn
  • Hardworking
  • Reliable
  • Customer Service

Job Description:

Client is looking for someone who is hardworking and reliable. You will be working in a fast-paced environment with something new every day. You will be working side-by-side with the current members on the team. This is an entry level job opportunity. You will receive training. This role is 100% onsite. Reliable transportation is required.

The bulk of the day will be responding to tickets. You will be supporting users through email, chat, and in person. Expected issues: password resets in active directory, troubleshooting login issues, WiFi connectivity issues, printer support, etc.. Soft skills are very important, must be on time.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

  • Medical, dental & vision 
  • Critical Illness, Accident, and Hospital 
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
  • Short and long-term disability 
  • Health Spending Account (HSA) 
  • Transportation benefits 
  • Employee Assistance Program 
  • Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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