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HVAC Service Coordinator
4 months ago
Who we are
Unique Indoor Comfort – King of Prussia, PA is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.
The Service Logistics Coordinator manages the day-to-day operations of the Company’s delivery systems and is responsible for facilitating and managing communication between our customer experience group (CEG), field technicians, and warehouse to promote a healthy and efficient supply chain.
What You’ll Do
- Implementing established delivery systems for field operations based on daily needs.
- Sourcing materials from a variety of vendors to ensure materials are procured efficiently and accurately.
- Partnering with our Customer Experience Group (CEG) to ensure materials are received in time for customer appointments.
- Processing Parts Requests and Warranty Parts Claims.
- Logistical Planning to maximize efficiencies of the warehouse and field technicians.
- Supporting field operations as needed.
- Oversight of service inventory in warehouse and on trucks
- Conduct inventory audits to maintain proper levels
- Assisting in the loading and unloading of vehicles where necessary.
- Completes other duties as assigned.
What you need to succeed:
- HS Diploma or equivalent required
- Purchasing or logistics background preferred
- Supervision experience/managing one or two team members preferred
- Ability to multi-task and handle consistent workflow in a fast-paced environment
- Quick learner, highly adaptable to new processes
- Good project management skills
- Well-developed interpersonal and communication skills
- Excellent problem-solving skills
- Excellent Microsoft Word and Excel skills
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
- Inventive/Commission/Bonus opportunities (Based on role / grade level)
- 401(k) retirement savings plan with matching contributions (once eligibility requirements have been met)
- Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
- Paid time off & paid holidays (depending on role and month of hire)
- Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, time off work to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
- Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
About Ace Hardware Home Services
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.
Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.
Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
