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Application Engineer

2 months ago

Federalsburg MD United States Johnson Controls International Full time
Job Description

RESPONSIBILITY LEVEL:

  • Under general direction, provides sales and technical support for Industrial Refrigeration Customers, and District Sales Managers which includes job take-offs, application engineering, cost estimating, proposal development, and technical assistance as it relates to Industrial Refrigeration systems. 

  • Assists sales with reactive sales phone coverage for various customers including, owners, architects, engineers, and related customers. 

  • Promotes innovative solutions for accounts that optimize sales, increase market share, and maintain current profit margins.

PRINCIPLE DUTIES:

  • Provides selling support through technical assistance to salespeople, customers and others who may influence the purchase decision.

  • Perform take-offs and coordinating jobs for bid to increase sales and decrease duplication of work. 

  • Reviews RFP/RFQ material for product compliance.

  • Utilizing system databases, provides project cost estimates and pricing to outside sales.

  • Assists outside sales with technical support during calls to architects, engineers, and owners.

  • Works closely with Order Management Team to deliver exemplary customer satisfaction requirements.

  • Responsible for keeping Manager, District Sales Managers, Engineering and Contract Administration informed of progress and account status.

  • Includes member(s) of the management team if necessary to keep the sales process on track.

  • Attends conference calls with sales, engineering and customers to understand scope of projects.

  • Issues special quotations and follow-up until close of sale and shipment of product to customer.

  • Works with Manager, District Sales Managers & Contract Administration to facilitate selling the full scope of bundled product offerings available.

  • Other duties may be assigned.

REQUIREMENTS:

University degree or equivalent combination of education and experience. 6 Years suggested minimum experience in industrial refrigeration field.

Comprehensive knowledge of the principles of industrial refrigeration with specific knowledge of refrigeration systems required. Possess good computer skills and working knowledge of Excel spreadsheet analysis.  Travel requirements minimal.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.