Medical Equipment Service Technician

2 months ago

Boston MA United States STERIS Full time
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units. This is STERIS' largest field division, and its products represent the origin and backbone of the organization as a whole. Come advance your career with us in this role

Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Massachusetts.

What we offer
Overtime opportunities
Annual merit bonus, incentive and commission plans based on soft-sales
Company vehicle approved for personal use, uniforms, safety gear, and tool kit
Company provided credit card, iPhone & laptop
Field based – start and end the day at home office
Business travel and all related expenses paid
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Service/OEM equipment training and coaching program
Tuition assistance after 1 year
Opportunities for advancement with passing assessment at 18 months
Duties

At STERIS, our Equipment Service Technicians act as the face of our company by ensuring top-notch service for our customers. In this field-based, customer-facing role, you will travel to hospital and surgical facilities to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other STERIS products as needed. Drive customer satisfaction through pro-active communication and commitment to resolving customer’s issues/problems.

• Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
• Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
• Ensure a positive customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required.
• Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization.
• Promote STERIS growth through identifying sales opportunities and recommending STERIS products/services to customers.
• Communicate promptly and efficiently with customers providing informative status updates.
• Be a positive ambassador for STERIS at customer sites.

Technical Professional, Compliance-Regulatory and Continuous Improvement – 60%
Customer Focus & Retention – 30%
Customer Growth – 10%

Required Experience
High School Diploma or GED with a minimum of 4 years of work experience, including 2 years mechanical/technical directly related experience (e.g. mechanical, electrical, plumbing, HVAC, automotive).
Customer and team engagement experience.
Basic computer skills (MS windows/email, navigation, mobile app, data input into multi systems).
Effective written and verbal communication skills.
Valid driver’s license and the ability meet all required background and physical assessment elements to obtain & maintain existing and new vendor credentialing requirements.
Ability to work flexible hours, sometimes outside “normal business hours” and including overnight travel (amount may vary based on district geography).
Ability to establish effective home office (High Speed internet, conducive working space, secure company owned equipment and info).
Must be able to be compliant with hospital/customer credentialing requirements.
*Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.

#LI-DC

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

  • Technician (Medical Equipment)

    1 month ago

    Boston, MA, United States OneStaff Medical Full time

    OneStaff Medical is seeking a travel Electrophysiology Technician for a travel job in Boston, Massachusetts. Electrophysiology Technician ~ Shift: 8 hours ~ Employment Type: Travel The Electrophysiology Technologist will assist cardiovascular Physicians in performing and completing invasive diagnostic therapeutic cardiovascular procedures in Labs...

  • Technician (Medical Equipment)

    4 weeks ago

    Boston, MA, United States OneStaff Medical Full time

    OneStaff Medical is seeking a travel Electrophysiology Technician for a travel job in Boston, Massachusetts. Electrophysiology Technician ~ Shift: 10 hours, days ~ Employment Type: Travel The Electrophysiology Technologist will assist cardiovascular Physicians in performing and completing invasive diagnostic therapeutic cardiovascular procedures in...

  • Medical Equipment Service Technician

    3 months ago

    Boston, United States STERIS - Commercial Operations Full time

    Job DescriptionJob DescriptionPosition SummaryAre you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals.You will be responsible for troubleshooting...

  • Medical Equipment Service Technician

    2 months ago

    Boston, United States STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryAre you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment...

  • Medical Equipment Service Technician

    2 days ago

    Boston, Massachusetts, United States Path Engineering Full time

    Job SummaryWe are seeking a skilled Service Technician to join our team at Path Engineering. As a Service Technician, you will be responsible for performing diagnostics, repair, and installation of Propane, HVAC, Gas, and Oil Heating systems.Key Responsibilities:Perform diagnostics and repair of Propane, HVAC, Gas, and Oil Heating systemsInstall new systems...

  • Technician (Medical Equipment)

    1 month ago

    Salem, MA, United States OneStaff Medical Full time

    OneStaff Medical is seeking a travel Electrophysiology Technician for a travel job in Salem, Massachusetts. Electrophysiology Technician ~ Shift: 10 hours, days ~ Employment Type: Travel The Electrophysiology Technologist will assist cardiovascular Physicians in performing and completing invasive diagnostic therapeutic cardiovascular procedures in...

  • Service Technician

    3 days ago

    Boston, Massachusetts, United States TENTH MOUNTAIN LLC Full time

    Job SummaryTENTH MOUNTAIN LLC is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing comprehensive service solutions for commercial cooking, refrigeration, and ware-washing equipment.Key ResponsibilitiesEquipment Maintenance and Repair: Troubleshoot, diagnose, and repair commercial kitchen...

  • Field Service Technician

    3 months ago

    Rochester, MN, United States Nuss Truck & Equipment Full time

    ***Sign on bonuses of up to $10,000 for well qualified individuals***As a Field Service / Heavy Construction Equipment Mechanic / Technician you will diagnose, repair or overhaul, and maintain heavy construction equipment in the field. Equipment includes compactors, excavators, loaders, dozers, and other heavy construction equipment. Major components and...

  • Heavy Equipment Service Technician

    3 days ago

    , FL, United States Agpro Full time

    Job SummaryAg-Pro is seeking a skilled Heavy Equipment Service Technician to join our team. As a key member of our service department, you will be responsible for performing routine maintenance, repairs, and diagnostics on heavy construction and agricultural equipment.Key ResponsibilitiesPerform routine maintenance and repairs on heavy construction and...

  • Mechanic/Service Technician

    2 months ago

    Sioux Falls, SD, United States Bierschbach Equipment Full time

    Mechanic/Service TechnicianBierschbach Equipment & Supply has an immediate opening for a Mechanic/Service Technician in Sioux Falls, SD.The Service Tech performs repairs for boom lifts, telescopic forklifts, scissor lifts, skid steer loaders and other construction equipment. Your experience with gas engines, diesel engines, hydraulic systems and electrical...

  • Warehouse Equipment Technician

    6 days ago

    , CO, United States Welch Equipment Full time

    About Welch EquipmentWe are a leading provider of material handling solutions, representing equipment from top manufacturers. Our culture of continuous improvement, Kaizen, drives our success and supports our employees.Our Core ValuesPositive AttitudeServant LeadershipKaizen 365 (Continuous Improvement)Our MissionWe aim to provide our employees with the...

  • Medical Equipment Service and Delivery Driver

    1 month ago

    Boston, Massachusetts, United States Agiliti Full time

    Job Description:Who We AreAgiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient...

  • Equipment Road Service Technician

    2 months ago

    Shoreham, VT, United States CRW Corp Full time

    Wood's CRW Corp., a second generation owned Construction Equipment Distributor, is seeking a qualified, experienced Equipment Road Service Technician to join our product support team servicing equipment from our Williston, VT location. Our Service Technicians perform the necessary troubleshooting, service, maintenance, and repairs on various crane and...

  • Service truck technician

    1 month ago

    Delta, CO, United States Varner Equipment Full time

    *About us*Varner Equipment is a small business in Delta, CO. We are professional, fast-paced and challenging.Our work environment includes:* Modern office setting* Food providedWe are looking for a Service Technician to join our team and provide exceptional service to our customers. The successful candidate will have a strong technical background, excellent...

  • Technician, Medical Service

    4 weeks ago

    Boston, MA, United States Stability Healthcare Full time

    Stability Healthcare is seeking a travel Electrophysiology Technician for a travel job in Boston, Massachusetts. Electrophysiology Technician ~ Shift: 10 hours, days ~ Employment Type: Travel *$600 travel bonus *Day 1 health insurance with United Healthcare *PTO plan -- start accruing on day 1, use during contract or cash out at the end! *Guaranteed...

  • Equipment Road Service Technician

    2 months ago

    Wolcott, VT, United States CRW Corp Full time

    Wood's CRW Corp., a second generation owned Construction Equipment Distributor, is seeking a qualified, experienced Equipment Road Service Technician to join our product support team servicing equipment from our Williston, VT location. Our Service Technicians perform the necessary troubleshooting, service, maintenance, and repairs on various crane and...

  • Biomedical Equipment Technician, Intermediate

    2 weeks ago

    Boston, United States Geisinger Medical Management Corporation Full time

    ISS SOLUTIONSWho are we and what do we do? ISS Solutions is an industry leader in clinical engineering services, providing solutions that help healthcare organizations provide high quality patient care through timely, accurate, and cost-effective delivery of clinical equipment services. Additionally, our services help clients meet regulatory requirements...

  • Shop Service Technician

    3 weeks ago

    Ladson, SC, United States Crown Equipment Corporation Full time

    Company Description:Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of...

  • Ag Equipment Service Technician

    4 weeks ago

    Dunn Center, ND, United States Far West Equipment, LLC Full time

    Responsibilities:- Perform routine maintenance and repairs on ag equipment- Diagnose and troubleshoot mechanical issues- Conduct inspections and identify potential problems- Repair or replace faulty components, parts, or systems- Maintain accurate records of all repairs and services performed- Follow safety protocols and maintain a clean work...

  • Medical Equipment Clinician

    2 days ago

    Dimock, SD, United States Avera@Home Home Medical Equipment Mitchell Full time

    *This position may be eligible for a $4,000 sign on bonus* - Join the team at Avera! Award Winning Health Care: - Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME. Culture: - Be part of a multidisciplinary team built on...