Store Manager

1 week ago

Dallas TX, United States Community Choice Financial Family of Brands Full time
Overview:

As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. As you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level.

Responsibilities:

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.

 

Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential.

 

Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the General Manager.

 

Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of experience and proven success in a key holder, supervisory, or leadership role
  • At least two years of experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. 
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 900 locations spanning 14 states.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

  • Store Manager

    1 month ago

    Dallas, United States Laderach USA Full time $55,000 - $70,000

    A Laderach Store Manager is a brand champion in providing a topnotch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This person will run the daily operations of the retail store....

  • Store Manager

    2 months ago

    Dallas, TX, United States La Ligne Full time

    Store Manager At La Ligne, we believe in the universal appeal of the stripe always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options. We re inspired by all kinds of...

  • Store Manager

    22 hours ago

    Dallas, TX, United States Lids Inc Full time

    Store # - Mall Name: 6434 - Galleria Dallas Responsibilities Produce sales gains by providing customer service. Meet or exceed company objectives in all measurable areas of the business. Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line...

  • Store Manager

    1 month ago

    Dallas, Texas, United States Laderach USA Full time

    Job Summary:Laderach USA is seeking a highly skilled and motivated Store Manager to lead our retail team in providing exceptional customer experiences and driving sales growth. As a Store Manager, you will be responsible for overseeing daily store operations, managing staff, and ensuring a positive work environment.Key Responsibilities:Customer Experience:...

  • Store Manager

    23 hours ago

    Dallas, TX, United States Bridgestone Americas, Inc. Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Store Manager

    2 months ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: Store ManagerCommunity Choice Financial ® Family of BrandsAs a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a...

  • Store Manager

    2 weeks ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Manager

    2 weeks ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: Store ManagerCommunity Choice Financial ® Family of BrandsAs a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a...

  • Store Manager

    1 week ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: Store ManagerCommunity Choice Financial ® Family of BrandsAs a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a...

  • Store Manager

    2 days ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: Store ManagerCommunity Choice Financial ® Family of BrandsAs a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a...

  • Store Manager

    6 months ago

    Dallas, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click to link to our careers page At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about...

  • Store Manager

    4 months ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Manager

    1 week ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Manager

    5 days ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Manager

    2 days ago

    Dallas, United States Community Choice Financial Family of Brands Full time

    Overview: As a Bilingual Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a...

  • Store Operations Manager

    6 days ago

    Dallas, Texas, United States Uniqlo Co., Ltd. Full time

    Job SummaryThe Store Operations Manager is responsible for ensuring the store operates efficiently and effectively, delivering exceptional customer experiences. This role is critical in setting the pace for customer service, driving sales growth, and maintaining high standards of brand representation.Key Responsibilities:Servicing as a key holder to ensure...

  • Store Operations Manager

    3 weeks ago

    Dallas, United States Insomnia Cookies Full time

    Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Dallas, TX store located at 2400 Victory Park Lane, Dallas TX 75219 and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement...

  • Assistant Store Manager

    1 hour ago

    Dallas, TX, United States Spencer's & Spirit Halloween Full time

    Brand: Spencer's Job Title: Assistant Store Manager The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager supports the Store Manager in various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage, as...

  • Store Manager, Hillside Village

    6 months ago

    Dallas, United States Sephora Full time

    Job Function: Stores - Leadership Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...

  • Senior Store Operations Manager

    6 days ago

    Dallas, Texas, United States Community Choice Financial Family of Brands Full time

    Job DescriptionWe are seeking a highly motivated and experienced Senior Store Operations Manager to join our team.As a key member of our store operations team, you will be responsible for overseeing the daily activities of our store, including managing overall store performance, supervising account management and recovery processes, and providing exceptional...