Pharmacist In Charge

Pharmacist-In-Charge (PIC)

Department: Pharmacist

Classification: Exempt

Shift: Monday through Friday (No Weekends)

Required Licenses: Candidates Must Have Active and in Good Standing Missouri Board of Pharmacy License

General Summary:

The Pharmacist-in-Charge (PIC) shall provide leadership functions as they relate to the safe and effective drug acquisition, storage, preparation, compounding, repackaging, labeling, dispensing, and delivery of medication to customers.

The PIC shall ensure the pharmacy is operated in conformance with all applicable laws, rules and regulations pertinent to the practice of pharmacy and the distribution of drugs.

The PIC shall ensure there are adequate policies and procedures implemented and followed for the safe and efficient provision of pharmacy practice consistent with standards of practice and regulatory requirements.

Essential Responsibilities:

Staff Management:
Ensure appropriate hiring and onboarding of new staff
Ensure staff is appropriately licensed, registered and/or certified
Ensure staff perform functions permitted by regulatory scope of practice
Ensure staff are trained, including participating in, or providing coaching and training
Ensure compliance training is completed as scheduled for new hires (upon start) and existing staff annually
Ensure annual reviews are completed per schedule
Ensure accurate management and documentation of PTO/Attendance records and requests
Identify and communicate with HR business partner any staff performance/behavior concerns and development opportunities
Provide secondary review of performance and annual reviews for staff reporting to supervisors in assigned departments.
Ensure leads and supervisors are appropriately trained, engaged and meeting expectations
Ensure coaching, counseling and discipline are appropriate and consistent with company standards and expectations including appropriate documentation
Manage staff performance including coaching/counseling, new hire feedback and reviews, disciplinary actions, and annual staff performance reviews
Ensure all staffing and scheduling is appropriate for workloads and meets any regulatory requirements

Regulatory Compliance
Ensure compliance with ALL applicable Regulatory Agency rules and regulations including but not limited to:
DEA
Board of Pharmacy (including relevant PDMP processes/reporting)
Department of Health
Department of Aging
FDA
CMS
Ensure notification to regulatory agencies (i.e.. Board of Pharmacy, DEA, Department of Health, etc.) of certain information as required by regulation is completed timely and accurately
Ensure compliance with Practice Standards including, but not limited to:
USP 797
USP 795
USP 800
Ensure compliance with Company Policies and Procedures
Ensure every task performed at the site is done within the appropriate scope of practice of the staff member and in compliance with any applicable regulations

Productivity Management
Ensure staff meet or exceed established standards for performance including productivity, accuracy and quality
Ensure all cutoff times and completion schedules and release times are met
Identify opportunities to improve operations including, but not limited to, staff training, cost reduction, productivity improvement, increased capacity, improved quality, enhanced service, and best practices workflows and receive any necessary approval before implementation
Ensure consistent, accurate and timely onboarding of new customers

Quality Improvement
Ensure Quality concerns are appropriately documented and reviewed
Ensure Quality concerns, when warranted, are escalated

Departmental Responsibilities – including, but not limited to:

DISPENSING

Responsible for the understanding and working knowledge of the applicable pharmacy computer systems, including, but not limited to Framework, ECM, DocuTrack, and CIM as it pertains to order entry, dispensing, Pharmacist Verification (PV1/PV2) functions, problem solving, quality and clinical review to ensure accurate, timely prescription/order processing and dispensing
When needed, assist with pharmacist responsibilities
Ensure all staff involved in pharmacy activities are properly trained and follow established policies and procedures and standards of practice

STERILE AND NON-STERILE COMPOUNDING PROCESSES (if performed onsite and have appropriate licensing)

Ensure sterile and non-sterile compounding processes are conducted in compliance with all applicable rules, regulations and standards, including USP 797, USP 795 and USP 800
Ensure sterile and non-sterile compounding processes are conducted in compliance with Company Policies and Procedures
Maintain all required certifications and provide oversight of cleaning/environmental management
Ensure only technicians and pharmacists with appropriate certifications participate in compounding activities

INVENTORY

Ensure appropriate acquisition and storage of medications
Ensure appropriate packaging, labeling and transport of medications
Ensure proper management and documentation of drug acquisition and disposition including drug recalls and management of outdated/unusable medications
Ensure compliance with pedigree documentation requirements
Ensure proper execution of NDC flips

TECHNICIAN OVERSIGHT/SUPERVISION

Ensure technician activities are appropriately supervised in accordance with State requirements and scope of practice
Ensure technicians follow established Company Policies and Procedures

Where permitted by Board of Pharmacy regulations, ensure technician trainee programs comply with all applicable requirements and ensure appropriate documentation is maintained

CONTROLLED DANGEROUS SUBSTANCE (CDS) PROCESSES

Ensure all required CDS documentation is maintained
Ensure appropriate security with limited access to controlled substances is maintained
Escalate any CDS fraudulent prescription, inventory discrepancy or potential theft or loss of CDS

CUSTOMER SERVICE/QUALITY (INTERNAL & EXTERNAL CUSTOMERS)

Ensure complete, timely and accurate information is provided to advise physicians, nurses, caregivers, residents, etc. regarding all aspects of pharmacy services including, but not limited to: drug therapies, Insurance/Third Party payable alternatives, alternative options during drug shortages, assist with medication administration guidance (i.e.. resident with PEG tube, resident with swallowing difficulty)
Problem solve and resolve client issues or refer to other departments as appropriate
Provide assistance in the development, deployment and management of department and customer supported initiatives
Assist Billing, Central Rejects and Clinical Service Center with questions when appropriate
Assist with Third Party Audits

ON-SITE STORES (OSS) (if applicable)

Ensure OSS process is managed appropriately, including, but not limited to, appropriateness of medications and quantities included in OSS, management of outdates, security of OSS in facility and during transport, performance of timely audits and maintenance of appropriate documentation and compliance with CDS OSS discrepancy process

PACKING/PRE-PACKAGING

Ensure all packaging/pre-packaging is done consistent with applicable rules, regulations and standards of practice
Ensure appropriate and accurate labeling of packaged/prepackaged medications including NDC, manufacturer identification, lot numbers and expiration dates (BUD’s)
Ensure accurate documentation is maintained

RETURNS PROCESSING

Ensure returns (refused or recalled medications) are processed in compliance with all applicable regulatory rules and consistent with Company Policies & Procedures
Ensure records clearly and accurately indicate product disposition
Ensure all required documentation is maintained

RECORD REQUESTS

Ensure all records requests are reviewed by corporate compliance and appropriately managed and reviewed

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