Learning and Development Operations Specialist
2 weeks ago
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
SummaryCHS is hiring a Learning and Development Operations Specialist within our Human Resources team, reporting to the Operations Director of Learning and Development. This role will manage and execute the day-to-day operational responsibilities associated with a variety of leadership development programs and projects and will also have an integral role in designing and executing on our learning and development data analytics initiatives aligned to the overall learning and development strategy at CHS. This is a hybrid role that has the flexibility to work 2-3 days per week at our Inver Grove Heights headquarters and 1-2 days per week at home.
ResponsibilitiesProgram Management: The Learning and Development Specialist assists in all aspects of program management related to the training and development we provide to both our internal CHS employees and our member cooperative employees. The specialist will have a strong partnership with program facilitators and will also work closely with the overall L&D team; learning coordinator, learning technology and leadership to ensure our programs are managed and executed professionally, Responsibilities include:
Collaborate with L&D stakeholders to develop learning strategies and implementation plans for assigned programs utilizing a variety of solutions
Create various print and electronic resources needed for best-in-class participant experience and deploy to end users
Assign related program duties and manage program tracking system for each assigned program
Create and push program communications to participants, participant leaders, executive sponsors and human resource business partners.
Provide in person and virtual technical and delivery support during the learning event as needed.
Data Analytics: This role will also be instrumental to producing regular metrics associated with our development and training initiatives. Responsibilities include:
identify and create data analytics to answer questions about learning’s impact on business results and employee performance.
leverage learning and development analytics to inform decisions about learning strategy and data for learning solutions design, deployment and investment.
Develop metrics and uses assessment tools to measure the effectiveness of programs that support organizational development
Independently analyze people data to identify significant differences, relationships and trends associated with development initiatives
Visualize results of analyses in the form of graphs, charts, tables, and scorecards to help share the story of the impact of development initiatives across the enterprise
Provide experienced consulting and guidance to learning and development team and business leaders to develop appropriate analyses, metrics and research
- High School diploma or GED
- 3+ years’ experience in Learning and Development, Data Analytics, Talent Management, or Human Resources
- Demonstrated ability to develop, lead and drive multiple enterprise programs, projects and enabling initiatives
- Demonstrated ability and success in creating and executing project plans, roadmaps and operational plans and ensuring milestones are achieved
- Prior experience in partnering and implementing various development programs and projects associated with external vendors such as: Franklin Covey, Crucial Learning, MyEverything DiSC, LinkedIn Learning, mentoring and coaching
- Experience with HR systems, e-learning systems, solution dashboards and talent analytics such as: SAP SuccessFactors Learning or Learning Pool
- Data Analysis Tools: Programs like Excel, MS Azure or PowerBI to analyze training data and measure outcomes.
- Collaboration Tools: Platforms such as Slack, Microsoft Teams, and Asana to facilitate communication and project management.
- Survey and Feedback Tools: Tools like SurveyMonkey, Google Forms, and Qualtrics to collect and analyze employee feedback.
- Proficient with Microsoft Office Suite including Excel, Word, and PowerPoint
- Excellent verbal, written, interpersonal and conflict resolution skills
- Effective problem solving and decision-making skills.
- Bachelor's degree preferred in Business, Business Administration, Human Resources, Industrial Relations, Industrial Psychology, Organizational Development, Psychology, Sociology, or related field
- 1+ years of experience in learning and development metrics creation, analysis and visualization
- 1+ years of experience and/or equivalent education in project management
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse
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CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care savings accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
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