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Server/Waiter

3 months ago

Detroit MI United States Fixins Soul Kitchen Full time

Summary:
We are seeking an experienced and passionate fine dining server to join our team and provide exceptional service to our discerning clientele. The ideal candidate will possess extensive knowledge of food and wine, impeccable presentation skills, and a genuine passion for creating memorable dining experiences.

Responsibilities:
Guest Service:
• Warmly welcome and professionally greet guests.
• Efficiently seat and section guests according to arrival order and reservation status.
• Present menus with detailed knowledge and answer questions about ingredients, preparation methods, and food pairings.
• Offer personalized recommendations based on guest preferences and dietary restrictions.
• Provide attentive and unobtrusive service throughout the dining experience, ensuring guests' needs are anticipated and met.
• Deliver food and beverages with impeccable timing and presentation.
• Address guest concerns promptly and courteously, ensuring their satisfaction.

Food and Beverage Knowledge:
• Possess in-depth knowledge of the menu, including preparation methods, ingredients, and seasonality of dishes.
• Maintain an extensive understanding of wine varietals and food pairing principles.
• Confidently recommend wines and beverages to complement each course.

Restaurant Operations:
• Maintain a clean and organized dining area, ensuring tables are set and ready for guests.
• Follow established service protocols for food and beverage presentation and clearance.
• Process payments accurately and efficiently.
• Collaborate effectively with kitchen and service staff to ensure seamless operations.
• Adhere to all health and safety regulations.
Professionalism:
• Always maintain a professional demeanor and appearance.
• Communicate clearly and effectively with guests and colleagues.
• Demonstrate a positive and enthusiastic attitude.
• Be adaptable and willing to learn new skills.
• Contribute to a positive and supportive team environment.

Qualifications:
• Minimum 2-3 years of experience in fine dining or upscale restaurant settings.
• Extensive knowledge of food and wine, including food pairing principles.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Must be at least 21 years of age.
• ServSafe certification preferred.

Benefits:
Opportunities for professional development and advancement, Positive and supportive work environment, and Work in a high-end and dynamic environment.