Admissions Advisor, Full-time

2 weeks ago

Jersey City NJ United States Hudson County Community College Full time
Position Description

Hudson County Community CollegePosition Vacancy Notice Admission Advisor, Full-time Enrollment/Admissions Posting Date: August 22, 2024
For Internal Consideration Only
Reports to: Dean, Enrollment ServicesSalary Classification: 109
THE OPPORTUNITY:Hudson County Community College (HCCC) seeks a Full-time Admissions Advisor to join its award-winning and nationally recognized institution. This is an exciting time to be a part of the HCCC community. HCCC has recently been named one of 101 recipients, 1 of only 7 community colleges to be distinguished for the Higher Education Excellence in Diversity (HEED) Award, a national honor recognizing U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. HCCC's Culinary Arts Institute was ranked as the Culinary Arts program in the United States by Best Choice Schools. HCCC is a 2024 Bellwether College Consortium Legacy Award winner, a 2024Achieving the Dream Leader College of Distinction, and a 2024 National Inspiring Programs in Business from INSIGHT Into Diversity. Also, HCCC has been named a 2024 Most Promising Places to Work in Community Colleges (MPPWCC) award winner.
Position Summary:Implements student recruitment initiatives and coordinates various admissions activities in support of the strategic enrollment initiatives of the College.

Summary of Duties

Essential Responsibilities:
1. In consort with the Dean of Enrollment and Associate Director, Admissions, participates in the implementation of short-term and long-term strategic planning initiatives for the Admissions Department that support the College's mission statement and enrollment goals. 2. Follows up with inquiries and/or applicants via phone, email, and text in a timely manner. Responds to information requests that are received in person, over the phone, through text, through email, and online. Provides excellent student service and encourages interested and qualified students to move forward in the enrollment process. 3. Provides prospective students with relevant and compelling information about the College, its programs and specific areas of interest. Able to craft well-written student communications that provide detailed information about the College and contain calls to action. 4. Stays current on program offerings, the College's value proposition and student services in order to provide accurate information to students.
5. Guides applicants through the admissions and enrollment process, responding to questions and acting as a liaison to other offices to provide a smooth transition. Ensures that applicants meet important enrollment milestones and registration requirements (i.e. placement) in order to register in a timely manner. Confirms follow up appointments with placement, financial aid or other offices as needed.
6. Effectively utilizes Student Information System (SIS) to document student follow up activities and to provide students with next steps in the enrollment process.
7. On a rotating basis, provides customer service to current and prospective students, parents, visitors, etc., at the Enrollment Services window. Obtains and provides various information, explains federal and state regulations and College policies and procedures, responds to general inquiries, and/or refers individuals to the appropriate contact or area of the College for prompt resolution.
8. Interviews, counsels, and admits day/evening applicants in accordance with established College policies and procedures, applicable federal guidelines, established Student and Academic Affairs policies and procedures, and the rules and regulations defined by the Family Educational Rights and Privacy Act (FERPA).
9. Coordinates and actively participates in Open House events and College tours at various on-site and off-site campus locations.
10. Effectively collaborates with all staff members in the Offices of Student Affairs and Enrollment to achieve enrollment goals.

11. Continues to develop professional skills through independent research, networking, attending seminars and workshops, etc., to maintain awareness of current and changing trends in education and specific to recruiting and admissions. Remains knowledgeable of regulatory issues specific to student recruitment and admissions, general enrollment services, and administrative activities.
12. Represents the College to current and prospective students and external constituencies. Projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, and personal integrity at all times.
13. Performs other student recruitment services and activities, as required. Actively participates in special projects, as required. Remains flexible and adaptable in work schedules and work assignments as defined by College and office needs.
14. Other duties as assigned.

Qualifications

Position Requirements:
Education & Experience:Minimum of a Bachelor's degree in a related field OR Associate's degree with a minimum of two years of relatable admissions experience.
Special Knowledge, Skills and Abilities: Knowledge of admissions standards and recruitment objectives and principals required with the ability to plan, organize, and implement related programs and activities. Effective verbal and written communication skills, interpersonal, and customer service skills required to effectively collaborate with prospective, new and existing students, School Deans, faculty, advisors, counselors, and all levels of employees and management. Computer proficiency and knowledge of automated admissions and student information systems also required. An understanding of and commitment to the role of a comprehensive community college in an urban multi-cultural setting also required, with prior experience in working with non-traditional students from diverse cultural and ethnic backgrounds being essential. Bi-lingual ability preferred. Must be able to work evenings and weekends as required.

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