Medical Receptionist
5 days ago
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a flex Member Support Specialist (Medical Receptionist) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers. Our Flex Member Support Specialists support multiple offices in a Market.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
- All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
- Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
- Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
- Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you’ll need:
- At least 1 year of experience in high touch customer or patient facing roles
- Strong written and verbal communication skills
- Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Benefits designed to aid your health and wellness:
Taking care of you today
- Paid sabbatical for every 5 years of service
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Free One Medical memberships for yourself, your friends and family
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
- Competitive salary: starts at $23.25/hour
Protecting your future for you and your family
- 401K match
- Opportunity to participate in company equity programs
- Credit towards emergency childcare
- Extra contributions toward maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
This is a full-time role (Monday through Friday 7:30AM - 5:00PM) based in-person with our team and patients at our office in El Segundo, CA.
Our Flex Member Support Specialists lend support to multiple One Medical locations in a market. Office location and schedules are subject to change.
Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
-
Receptionist
16 hours ago
El Segundo, United States IDR Healthcare Full timeIDR is seeking a dedicated and professional Receptionist to join one of our top clients in El Segundo, CA. This role is perfect for someone who thrives in a fast-paced environment, enjoys providing exceptional customer service, and has a knack for administrative tasks. If you are looking for an opportunity to join a large organization and work within a...
-
Medical Receptionist
1 week ago
El Segundo, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Receptionist
1 week ago
El Segundo, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Receptionist
1 week ago
El Segundo, United States One Medical Full timeJob DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers...
-
Medical Receptionist
1 week ago
El Segundo, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Receptionist
1 week ago
El Segundo, United States One Medical Full timeIf you want to know about the requirements for this role, read on for all the relevant information.About UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means...
-
Medical Receptionist
2 weeks ago
Rancho Mirage, CA, United States Fleur Women's Health Full timeCompany DescriptionFleur Women's Health was founded to offer women a comprehensive women's medical center with a full range of services from prenatal care to robotic-assisted minimally invasive surgery. When Dr. Jacome founded the practice in 2008 his vision was to locate physicians with a depth of expertise and a focus on patient care. Our board-certified...
-
Medical Receptionist
4 weeks ago
Auburn, NY, United States Auburn Memorial Medical Services, PC Full timeAuburn Memorial Medical Services, PC, the largest medical group in Cayuga County, is currently seeking a full time Medical Receptionist for our busy Primary Care Office and our float pool.Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Duties include, but are not limited to:Check in/Check...
-
Medical Receptionist
2 days ago
Wantagh, NY, United States Allied Digestive Health Full timeAllied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our...
-
Medical Office Receptionist
7 days ago
Cumming, GA, United States Maxfield Medical Urgent Care Full timePurpose of the Role You could be just the right applicant for this job Read all associated information and make sure to apply. At Maxfield Medical Urgent Care, the Medical Office Receptionist plays a vital role in ensuring a seamless patient experience from the moment they walk through our doors. As the first point of contact for patients, you will create a...
-
Medical Receptionist
2 weeks ago
Oakhurst, NJ, United States Allied Digestive Health Full timeAllied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our...
-
Medical Receptionist
2 weeks ago
Great Neck, NY, United States Allied Digestive Health Full timeAllied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our...
-
Medical Receptionist
7 days ago
Port Jefferson, NY, United States Orlin & Cohen Medical Specialist Group Full time*Medical Office Receptionist - Full Time* Orlin & Cohen, one of the largest providers of musculoskeletal care in the region is seeking a receptionist to work in our Smithtown location. In this patient facing role, you will be an important part of a team of clinical professionals and administrators whose job it is support and enhance the delivery of care to...
-
Medical Office Receptionist
2 days ago
Ball Ground, GA, United States Maxfield Medical Urgent Care Full timePurpose of the RoleAt Maxfield Medical Urgent Care, the Medical Office Receptionist plays a vital role in ensuring a seamless patient experience from the moment they walk through our doors. As the first point of contact for patients, you will create a welcoming environment while efficiently managing administrative tasks that keep our office running...
-
Medical Receptionist
4 weeks ago
Port Jefferson, NY, United States Orlin & Cohen Medical Specialist Group Full time*Medical Office Receptionist - Full Time*Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Orlin & Cohen, one of the largest providers of musculoskeletal care in the region is seeking a receptionist to work in our Smithtown location. In this patient facing role, you will be an important part...
-
Medical Receptionist
4 weeks ago
Columbia, MO, United States Together Women's Health, LLC Full timeOverview:Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Women's Health Associates, a Partner Practice of Together Women's Health, is seeking a full time Receptionist to join their growing team.This will be a float position that will include some billing work as well as front...
-
Medical Receptionist
2 weeks ago
Los Angeles, CA, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
-
Medical Receptionist
2 weeks ago
Albany, NY, United States Allied Digestive Health Full timeAlbany Gastroenterology Consultants have partnered with Allied Digestive Health which is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and...
-
Medical Receptionist
3 weeks ago
Franklin, TN, United States Urgent Team Full timeAscension Saint Thomas Urgent Care is looking for a dedicated, compassionate, and experienced Medical Receptionist to join our dynamic healthcare team in Franklin, TN. The ideal candidate will have a minimum of one year of experience performing medical receptionist tasks (patient check-in, insurance verification, etc.) in a healthcare setting. Flexible...
-
Medical Receptionist
3 weeks ago
Los Angeles, CA, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
