General Manager
1 month ago
Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
Essential Duties and Responsibilities
Customer Service
- Provide positive representation of Westlake Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Provide a friendly, outgoing demeanor; work well with customers as well as associates.
- Ensure all calls and pages are answered promptly, courteously and effectively.
- Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration.
- Possess excellent product knowledge and knowledge of store layout and location of products.
- Ensure a positive, professional and safe work environment for all associates.
- Supervise the general operations of the entire store.
- Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
- Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
- Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
- Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
- Responsible for maintenance of back stock levels.
- Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
- Provide assistance in the overall general maintenance of the store.
- Ensure forklift operations and receiving is completed in a safe and efficient way.
- Ensure weekly price changes are being completed.
- Ensure monthly cycle counts and negative on hand reports are being completed.
- Ensure signage is current in the entire store.
- Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
- Ensure special orders and rain-checks are being completed properly.
- Ensure ad signage and products are ready for the customers.
- Perform all other duties as assigned.
- Responsible for the P & L and other corresponding reports.
- Assist District Manager with the budget process for sales and expenses.
- Manage payroll and other controllable expenses.
- Responsible for the implementation of Store Support programs.
- Attend trade shows and seminars with company guidance.
- Responsible for successful Loss Prevention, Safety and Internal Audits.
- Assist with special projects within the district as set forth by the District Manager.
- Conduct weekly management staff meetings.
- Ensure effective training and development of all associates.
- Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
- Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
- Actively recruit and promote the advancement of Westlake associates.
- Become an integral part of the community in which you live and work through civic organizations and being community minded.
- Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
- Lead by example; be approachable by all associates and customers.
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
- SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
- PASSION - Showing our love for the work we do, our customers, and our associates.
- RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
- INTEGRITY - An authentic commitment to moral and ethical behavior.
- TEAMWORK - Together we can achieve extraordinary things.
- EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
- High School or GED equivalent.
- Must have previous retail management experience. Hardware experience preferred.
- Standing, walking, lifting (up to 25lbs) and climbing.
Starting at $60,000 /yr
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
-
General Manager
3 weeks ago
Topeka, KS, United States Westlake Hardware, Inc. Full timeAbout Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States....
-
General Manager
3 weeks ago
Manhattan, KS, United States Commonwealth Hotels Full timeCommonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity.Commonwealth Hotels is looking for a top performing Hotel GeneralManager, Hilton brand Manhattan,...
-
General Manager
4 weeks ago
Topeka, United States Westlake Hardware, Inc. Full timeAbout Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...
-
General Manager
4 weeks ago
Topeka, United States Westlake Hardware, Inc. Full timeAbout Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...
-
General Manager
4 weeks ago
Topeka, United States Westlake Hardware Full timeAbout Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States....
-
General Manager
3 weeks ago
Colby, KS, United States 247 Travel Stores Full time24/7 Travel Stores are locally owned and operated in the state of Kansas. We continue to grow with the help of our staff to provide the best customer service experience to our regular customers or customers just passing through. We value the lasting impression that could stay with our customers for a lifetime! Our compensation program was developed to share...
-
General Manager
4 weeks ago
Topeka, United States Courtyard Topeka Full timeCompensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
General Manager
1 month ago
Colby, KS, United States 247 Travel Stores Full time24/7 Travel Stores are locally owned and operated in the state of Kansas. We continue to grow with the help of our staff to provide the best customer service experience to our regular customers or customers just passing through. We value the lasting impression that could stay with our customers for a lifetime! Our compensation program was developed to share...
-
General Manager
1 month ago
Colby, KS, United States 247 Travel Stores Full time24/7 Travel Stores are locally owned and operated in the state of Kansas. We continue to grow with the help of our staff to provide the best customer service experience to our regular customers or customers just passing through. We value the lasting impression that could stay with our customers for a lifetime! Our compensation program was developed to share...
-
General Manager
3 weeks ago
Olathe, KS, United States Advance Auto Parts Full timeA General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify,...
-
General Manager
4 weeks ago
Topeka, United States Freddy's Frozen Custard & Steakburgers Full timeMANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth. Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in...
-
General Manager
3 weeks ago
Albuquerque, NM, United States American General Media Full timeAbout Us:American General Media is a leading provider of radio broadcast services, dedicated to deliveringhigh-quality programming and advertising solutions across multiple platforms. American GeneralMedia is a family-owned company with a tradition of a working environment that values honesty,integrity and fairness for each other, our clients, and our...
-
General Manager
3 weeks ago
Albuquerque, NM, United States American General Media Full timeAbout Us:American General Media is a leading provider of radio broadcast services, dedicated to deliveringhigh-quality programming and advertising solutions across multiple platforms. American GeneralMedia is a family-owned company with a tradition of a working environment that values honesty,integrity and fairness for each other, our clients, and our...
-
Store Manager
2 months ago
Topeka, KS, United States Community Choice Financial Family of Brands Full timeOverview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...
-
General Manager
3 weeks ago
Topeka, United States Westlake Hardware, Inc. Full timeb> About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. ...
-
Restaurant General Manager
1 month ago
Olathe, KS, United States Taco Bell Full timeDRG is looking for a Dynamic and Experienced Leader who has quick service restaurant (QSR) experience and wants to work for a fast-growing company, with tons of growth opportunities! DRG Offers: Profit Sharing/ Monthly and Quarterly Bonuses Salary up to $24.50 hourly DRG is looking for a Dynamic and Experienced Leader who wants to work for a fast growing...
-
Assistant Salon Manager
6 days ago
Topeka, KS, United States Great Clips Full timeGot shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new opportunity? If this sounds like you, then you may have what it takes to be an assistant salon manager at a Great Clips salon. Great things happen at a...
-
General Manager
3 weeks ago
, SD, United States Forum Communications Co. Full timeSUMMARY Forum Communications Company is seeking a General Manager for our South Dakota Broadcast operations – KNBN-TV (NBC) in Rapid City and KSFL-TV (ind) in Sioux Falls. The General Manager will report directly to the Vice President of Broadcast and will be responsible for the management of all aspects of the stations in highly competitive markets. ...
-
InSite Program Manager
3 weeks ago
Topeka, KS, United States Clean Harbors Full timeClean Harbors is looking for an InSite Program Manager to join their safety conscious team! This position will be supporting the execution of various client environmental management programs. The Hazardous Waste Program Manager serves as the client's main contact and primary interface with Clean Harbors daily. They are responsible for and manage the client's...
-
Case Manager
7 days ago
Topeka, KS, United States KVC Health Systems Full timeOverview: KVC Kansas is seeking a Case Manager to provide direct, in-home services to children and families, with the goal of family reunification. Salary Range Starting: $47,000.00 Annually -- $2000 Sign-on Bonus for external applicants Position Details: Hybrid Schedule (varies based on client needs) Evening, weekend work, and significant travel...
