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Service Technician
3 months ago
Schedule: Monday – Friday 7:30AM – 4:30 PM
Pay range: $30-40 per hour depending on experience
Centrifugal Service Technician
Preferred Locations: Texas: Austin, San Antonio, Waco, or Corpus Christi
About Us
At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.
Job Summary:
The Centrifugal Service Technician for ITS Commercial serves customers by installing, trouble shooting, repairing and maintaining our centrifugal compressor product lines including Centac and/or Turbo Air models, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.
Job Responsibilities:
- Provides technical assistance on equipment pre-commissioning and start-ups, installations and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
- Conducts safety assessments of a continuously changing work environment.
- Documents service and installation activities by completing work orders for each job, maintenance checklists and daily time sheets.
- Increases Ingersoll Rand customer’s awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
- Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements.
- Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
- Performs tasks requiring analysis and troubleshooting skills.
- Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47- point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers, and additional compressed air components.
- Works with Customer Center Service Coordinators on ordering and gathering parts and supplies necessary to complete installations and repairs.
- Daily travel to customer sites, occasional overtime, and occasional overnight stays required, about 50% travel
- Basic Air Quality (system compressor/dryer – air treatment)
Basic Qualifications:
- Minimum of 2 years of centrifugal compressor experience
- High school diploma or equivalent required
- Minimum of 2 years of experience in precision measuring or millwright-Preferred
- New Hire expected to have basic tools
- Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
- This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
Key Competencies / Skills:
- Effectively communicates verbally and in writing with customers and co-workers.
- Able to read wiring schematics and diagrams for all equipment
- Able to troubleshoot basic vibration
- Operating knowledge of Microsoft office software and other basic computer usage. Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases
- Advanced verbal and written communication skills
- Advanced customer service skills including conflict management and opportunity development/consulting
What We Offer:
- Company Vehicle Provided
- Company iPhone and iPad Provided.
- Competitive pay
- Medical and Prescription drug plans
- Wellness and Chronic disease management programs
- Dental, vision, life/AD&D insurance
- Short- and Long-term disability
- Health Savings Account
- Flexible Spending Account
- Parental Leave
- Employee Assistance Program
- Discount Program
- Employee Stock Grant
- 401k plan with a company match
- 3 weeks of paid vacation and 11 paid holidays throughout the calendar year
- Voluntary benefits include legal, accident, and critical illness protection.
- Tuition Reimbursement
We are committed to helping you reach your professional, personal, and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
