Client Services Representative
3 days ago
We are hiring for a Client Services specialist to support our growing office in the Moline, IL area
Job Overview:
The Client Services Representative serves as a liaison between our clients and the call center staff. They provide supportive positive services both internally and externally to resolve issues.
Job Duties:
• Correspond with clients in a professional manner via phone, email, and fax.
• Manage client accounts which requires analyzing accounts to resolve balance discrepancies.
• Provide administrative support and processing for call center staff
• posting payments and adjustments
• Request itemized bills from clients.
• Verify insurance eligibility.
• Research and retrieve information from client sites.
• Inspect bankruptcy notifications.
• Generate client reports.
Pay and Benefits
The pay range for this position is $16.00 - $17.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Moline,IL 61265.
Application Deadline
This position will be accepting applications until Dec 13, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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